Acosta Group

Retail, marketing, and foodservice solutions provider

Flex Team Technician - Fresh Foods

Culinary & Kitchen ProductionConfirmed live in the last 24 hours

Full-timeDetroit, MI, USA$61.5k - $76.9k

About the Job

Requirements

A high school diploma or GED is required.
At least 2 years of technical or operational experience in food service, retail, or process engineering is preferred.
Ability to lift up to 30 pounds and stand or walk for extended periods.
Valid driver's license and ability to drive long distances.
Availability for overnight travel, occasional weekend work for demos and food shows, and work on nights and holidays.
Ability to work in extremely cold conditions, including refrigerated and freezer environments; personal protective equipment is provided.
Effective communication skills.
Bilingual ability in English and a second language is preferred.
Must be at least 21 years old for travel credentialing requirements.
Vision sufficient to operate standard tools and equipment.
Cake decorating experience.
Ability to accurately follow recipe specifications for breads, pastries, cookies, and cakes, including size and consistency.
Ability to manage oven settings, baking times, and cooling processes to meet temperature-control specifications.
Proficiency in icing applications and piping techniques to create borders, flowers, lettering, and intricate designs according to specification sheets.
Knowledge of food safety and sanitation practices, including maintaining hygienic workspaces and safely handling ingredients.
Awareness of common allergens.
Ability to follow baking and decorating timelines to meet deadlines and member custom orders.
Ability to communicate with clients to understand their vision and deliver personalized results.

Responsibilities

Conduct structured audits of site operations and equipment, and deliver compliance reports with actionable recommendations.
Rapidly assess and resolve technical issues, escalating systemic problems with root cause analysis.
Install and upgrade hardware, and validate performance and integration.
Identify inefficiencies and collaborate with engineering and operations teams to pilot and implement improvements.
Maintain accurate logs of activities, issues, and resolutions, and submit weekly KPI-based summaries.
Provide coverage across multiple markets and adapt to varying conditions and team dynamics.

The Flex Team Technician is a high-performance, field-based role focused on operational excellence across multiple sites. This position requires technical precision, autonomous execution, and measurable impact. Responsibilities include audits, issue resolution, equipment installation, and process engineering support to drive efficiency and reliability.

High School Diploma/GED required; Associate degree preferred.
Minimum 2+ years technical or operational experience in food service, retail, or process engineering preferred.
Ability to lift up to 30 lbs; stand/walk for extended periods.
Valid driver’s license; ability to drive long distances.
Available for overnight travel.
Available for occasional weekend work (Demos and Food Shows).
Must be available to work nights and holidays
Comfortable working in extremely cold conditions; refrigerated/freezer environments; PPE provided.
Effective communication skills; bilingual (English + second language) preferred.
Must be at least 21 years old for travel credentialing requirements.
Vision sufficient to operate standard tools and equipment.

#DiscoverYourPath

Operational Audits: Conduct structured audits of site operations and equipment; deliver compliance reports with actionable recommendations.
Issue Triage & Resolution: Rapidly assess and resolve technical issues; escalate systemic problems with root cause analysis.
Equipment Installation & Configuration: Install and upgrade hardware; validate performance and integration.
Process Engineering Support: Identify inefficiencies; collaborate with engineering and operations teams to pilot and implement improvements.
Documentation & Reporting: Maintain accurate logs of activities, issues and resolutions; submit weekly KPI-based summaries.
Cross-Site Support: Provide coverage across multiple markets; adapt to varying conditions and team dynamics.

Technical Skills - Baking & Cake Decorating

Cake Decorating experience
Recipe Execution: Accurately follows specs for breads, pastries, cookies, and cakes, for size and consistency.
Temperature Control: Manages oven settings, baking times, and cooling processes to ensure correct spec execution.
Icing Techniques: Proficient in icing applications.
Piping Skills: Uses piping bags and tips to create borders, flowers, lettering, and intricate designs per spec sheet.
Food Safety & Sanitation: Maintains hygienic workspaces and handles ingredients safely.
Allergen Awareness: Understands common allergens.
Time Management: Use of baking and decorating timelines to meet deadlines, and member custom orders.
Customer Collaboration: Communicates with clients to understand their vision and deliver personalized results.

Minimum Salary: 61500.00

Maximum Salary: 76900.00

About the Company

Acosta Group

Retail, marketing, and foodservice solutions provider

Acosta Group is a collective of trusted retail, marketing and foodservice agencies that helps brands grow where they are sold. It works by providing end-to-end support across the customer journey—headquarter sales, omnichannel retail, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, all guided by advanced data and insights. It differs from competitors by operating as a umbrella of specialized agencies rather than a single firm, enabling cohesive, cross-channel programs and seamless data-driven execution. Its goal is to accelerate brand growth everywhere products are sold by connecting today’s commerce activities with tomorrow’s opportunities.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Jacksonville, FL
Founded: 2023

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