Huron

Global services firm enabling strategy, transformation

Workday AMS Tech Consultant

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

Deliver substantial and measurable work within technical workstreams across at least three HCM, Financials, or Higher Education implementations, spanning at least two phases.
Have a bachelor's degree in a technical, business, or financial discipline or relevant field of study, or equivalent work experience.
Be willing and able to travel as business needs require and work extended hours as necessary.
Have 3–4 years of hands-on experience developing and supporting Workday integrations within an Application Managed Services (AMS) or production support environment.
Have strong experience in at least three of the following technologies: Web Services (REST and/or SOAP), XML/XSLT, Enterprise Interface Builder (EIB), Workday Cloud Connect, or Workday Studio.
Have experience with incident, problem, and change management processes in an AMS or production support model.
Be able to monitor, troubleshoot, and resolve integration issues; handle SLA-driven support and ticket prioritization; perform root cause analysis; and support continuous improvement.
Have strong analytical capabilities to analyze incidents, translate business requirements, and provide scalable support solutions.
Have experience maintaining technical documentation, knowledge articles, and runbooks for AMS support.
Be able to assess Workday updates and releases, evaluate their impact on existing integrations, and adopt new features as applicable.
Be proficient in documenting solutions, fixes, and enhancements using ticketing systems such as ServiceNow or JIRA.
Be willing to learn new tools, technologies, and Workday features in an evolving AMS environment.
Be able to mentor team members, contribute to knowledge transfer, and support team capability building.

Responsibilities

Deliver client-facing project or workstream leadership across project phases, including project management, intensive data analysis, identifying implications, and creating client-ready presentations.
Develop assigned analysts and coachees, participate in practice development, and carry out routine administrative tasks.
Support AMS integration operations by monitoring, troubleshooting, and resolving issues, handling and prioritizing tickets under service-level agreements, and conducting root cause analysis.
Document solutions, fixes, and enhancements; maintain technical documentation, knowledge articles, and runbooks.
Evaluate Workday updates and releases for impact on existing integrations and implement applicable new features.
Optimize processes and automate work to improve support efficiency and reduce recurring issues.
Mentor team members, contribute to knowledge transfer, and build team capabilities.

Desired Qualifications

Current Workday Integration and/or Workday Studio certification is highly preferred.
Experience with tools such as Notepad++, UltraEdit, Oxygen XML Editor, Beyond Compare, AQT, or ASAP Utilities.
Experience with integration monitoring tools and ticketing systems.

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.

Join our team as the expert you are now and create your future.

An indispensable role… Huron clients approach us with a unique set of challenges. Enterprise Solutions Sr. Associates play an integral client-facing project or work-stream leadership role. While activities vary based on project size/scope and individual skill-sets and strengths, the Sr. Associate can expect to spend their time follows: 80% will be allocated to material client interaction through all project phases, project management, intensive data-analysis and the identification of the “so-what’s” therein, and to creating compelling client-ready presentations and; 20% will be spent developing Analysts and coachees when assigned, participating in practice development and, carrying out routine administrative tasks. Everyone works in symphony to achieve a common objective: create and implement viable solutions. Sr. Associates gain valuable, hands-on consulting experience…and that translates to career growth.

Begin your career with forward motion... Huron prides itself on being a firm big enough to boast a global footprint…yet not too big to preserve our entrepreneurial spirit. This allows everyone to make an impact and gives you access to a multitude of career paths. We’re dedicated to helping you reach your true potential…so prepare for an exciting career!

How far can you go? Join Huron and find out. Let’s get to work – together.

Required:

Substantial and measurable delivery within the technical workstreams of 3 or more HCM, Financials, or Higher Education implementations for at least two phases

Bachelor’s degree in technical,businessor financial discipline or relevant field of study or equivalent work experience

Willingness and ability to travel on business need; work extended hours as necessary

Preferred Skills & Experience

Current Workday Integration and/or Workday Studio certificationishighly preferred.

Relevant Experience

Minimum 3–4 years of hands-on experience in developing and supporting Workday Integrations within an AMS or production support environment.

Strong experience in at least three of the following technologies:

Web Services (REST and/or SOAP),XML / XSLT.

Enterprise Interface Builder (EIB),Workday Cloud Connectand WorkdayStudio

AMS / Production Support Expertise

Experience in Application Managed Services (AMS) or production support models, including:

Incident, problem, and change management processes

Monitoring, troubleshooting, and resolving integration issues

Handling SLA-driven support and prioritization of tickets

Root cause analysis and continuous improvement

Communication & Collaboration

Excellent verbal and written communication skills with the ability to interact effectively with business users and technical teams.

Ability to build strong relationships and collaborate with cross-functional stakeholders in a support-driven environment.

Analytical & Documentation Skills

Strong analytical capabilities to analyze incidents, translate business requirements, and provide scalable support solutions.

Experience inmaintainingtechnical documentation, knowledge articles, and runbooks for AMS support.

Continuous Improvement

Ability to assess Workday updates/releases, evaluate impact on existing integrations, and adopt new features as applicable.

Proficiencyin documenting solutions, fixes, and enhancements using ticketing systems (e.g., ServiceNow, JIRA).

Focus on process optimization and automation to improve support efficiency and reduce recurring issues.

Continuous Learning & Knowledge Sharing

Willingness to learn new tools, technologies, and Workday features in an evolving AMS landscape.

Ability to mentor team members, contribute to knowledge transfer, and support team capability building.

Technical Tools & Utilities

Familiarity with tools such as:

Notepad++,UltraEdit, Oxygen XML Editor

Beyond Compare, AQT, ASAP Utilities

Experience with integration monitoring tools and ticketing systems is a plus.

Position Level

Senior Associate

Country

India

About the Company

Huron

Global services firm enabling strategy, transformation

Huron is a global professional services firm that helps organizations turn ideas into real results. It works with clients to develop practical strategies, improve how they operate, and speed up digital transformation, while also empowering people within the client organization to own their future. The firm achieves this by bringing diverse perspectives, inviting new ideas, and questioning the status quo to deliver lasting outcomes. In short, Huron guides clients from planning to execution so they can achieve sustainable success.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Amman, Jordan
Founded: 2002

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