Elovate

Automates traffic enforcement for public safety

Image Review Quality Assurance Associate 3

Manual & Functional QAConfirmed live in the last 24 hours

Full-timeEl Paso, TX, USANo salary listedIn-person

About the Job

Requirements

Apply established quality assurance frameworks and quality checklists consistently.
Ensure audited images and citation data comply with client contract requirements, program service-level agreements, and applicable jurisdictional regulations.
Maintain thorough, accurate documentation of audit findings, error rates, and trends.
Understand how the image review stage connects to upstream data capture and downstream citation issuance.
Maintain a high level of personal accuracy and consistency.
Comply with company policies, data privacy requirements, and program-specific confidentiality standards.

Responsibilities

Review and audit traffic enforcement images that have already been processed by Image Review Associates.
Verify that each reviewed image meets criteria for citation issuance, including image quality, vehicle identification, and jurisdiction-specific violation standards.
Select samples from completed image review queues using established auditing procedures and quality checklists.
Identify errors, inconsistencies, or patterns in image review decisions and document findings accurately.
Return images for re-review or escalate to the supervisor when violations do not meet citation standards.
Flag systemic quality issues or recurring error patterns to the supervisor promptly.
Communicate audit findings to Image Review Associates and the supervisor clearly and constructively.
Contribute to root cause discussions by providing documented observations and supporting context.
Participate in team meetings and calibration sessions to ensure QA standards are applied uniformly.
Assist with image review production tasks as needed to support team throughput targets.
Report system issues, data anomalies, or processing irregularities to the supervisor in a timely manner.

Job Summary:

The Quality Assurance Associate is the final checkpoint in Elovate's image review process. After Image Review Associates complete their initial review and adjudication of traffic enforcement images, the QA Associate audits a sample of that work to verify accuracy, consistency, and compliance with client and jurisdictional requirements before citations are issued. This role is critical to maintaining the integrity of Elovate's enforcement programs and ensuring that every citation that goes out meets the highest standard of evidentiary quality.

Job Description:

In the USA, this job profile is NON EXEMPT and will be eligible for paid overtime. If you are unsure of what job profile to choose please contact your HR Partner,

mage Review Auditing

Review and audit traffic enforcement images that have already been processed by Image Review Associates.

Verify that each reviewed image meets the required criteria for citation issuance, including image quality, vehicle identification, and jurisdiction-specific violation standards.

Select samples from completed image review queues using established auditing procedures and quality checklists.

Identifyerrors, inconsistencies, or patterns in image review decisions and document findings accurately.

Return images for re-review or escalate to the supervisor when violations are found that do not meet citation standards.

Quality Assurance & Compliance

Apply established QA frameworks and quality checklists consistently across all audited work.

Ensure all audited images and citation datacomply withclient contract requirements, program SLAs, and applicable jurisdictional regulations.

Maintain thorough,accuratedocumentation of audit findings, error rates, and trends.
- Understand how the image review stage connects to upstream data capture and downstream citation issuance.
- Flag systemic quality issues or recurring error patterns to the supervisor promptly.
Feedback & Continuous Improvement
- Communicate audit findings to Image Review Associates and the supervisor clearly and constructively.
- Contribute to root cause discussions by providing documented observations and supporting context.
- Participate in team meetings and calibration sessions to ensure QA standards are applied uniformly.
Production Support
- Assistwith image review production tasks as needed to support team throughput targets.
- Maintaina high levelof personal accuracy and consistency.
- Comply withallElovatepolicies, data privacy requirements, and program-specific confidentiality standards.
- Report system issues, data anomalies, or processing irregularities to the supervisorin a timely manner.

Worker Type:

Regular

Number of Openings Available:

About the Company

Elovate

Automates traffic enforcement for public safety

Elovate provides automated traffic enforcement systems for public safety and municipal efficiency. Its products include data-driven speed and red-light monitoring that automatically detects violations using sensors and cameras, with evidence processing and integration for issuing notices. The company partners with transportation departments and local governments to deploy and maintain these systems, typically under long-term collaborations that cover installation, operation, and support. Unlike some competitors, Elovate emphasizes enduring public-sector relationships and unbiased enforcement, pointing to a proven history such as North America’s first statewide automated speed program and numerous red-light programs across regions. Its goal is to reduce traffic violations and improve road safety by delivering scalable, reliable enforcement solutions that help create safer communities.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Baltimore, MD
Founded: Not listed

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