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RUM Group

Data Center Site Manager

Facilities ManagementUpdated on Nov 10
Full-timePittsburgh, PA, USANo salary listed

About the Job

Requirements

  • At least 10 years of relevant experience in data center operations, mission-critical facilities, critical infrastructure, or a comparable technical operating environment.
  • Demonstrated experience managing and developing electrical, mechanical, operations, facilities, or critical-environment technician teams.
  • Experience leading construction handover, commissioning support, operational readiness, facility startup, or major infrastructure retrofit activity.
  • Deep understanding of the electrical, mechanical, cooling, and IT/networking environments associated with data centers or mission-critical facilities.
  • Experience managing preventive maintenance, corrective maintenance, vendor activity, contractor work, and service-provider performance.
  • Strong incident-management and analytical skills, including experience leading root-cause analysis, implementing corrective actions, and communicating effectively during critical events.
  • Experience working directly with customers, vendors, contractors, utilities, and internal stakeholders in an operational or project environment.
  • Experience managing site-level projects with responsibility for scope, budget, schedule, quality, and stakeholder coordination.
  • Strong reporting, documentation, organizational, communication, and interpersonal skills.
  • High degree of initiative, accountability, and willingness to operate hands-on in a fast-moving environment.
  • General knowledge of facility and electrical safety, Occupational Safety and Health Administration requirements, lockout/tagout procedures, and relevant industry best practices.
  • An associate degree or equivalent technical education from a two-year college, vocational program, or military background, focused on engineering, electrical or mechanical systems, or IT infrastructure.

Responsibilities

  • Lead all aspects of on-site data center operations for the Pittsburgh facility, including personnel, critical infrastructure, equipment, physical security, safety, vendor performance, customer coordination, and local utility relationships.
  • Build, hire, develop, and manage a high-performing team of operations, electrical, and mechanical technicians.
  • Establish staffing models, operating rhythms, training programs, performance expectations, and development pathways that support safe and reliable 24/7 critical-facility operations.
  • Support the transition of the facility from construction and commissioning into steady-state operations, ensuring successful handover of critical infrastructure, operating documentation, and required processes.
  • Partner with construction, commissioning, engineering, and vendor teams to confirm that systems, documentation, maintenance plans, and training are complete before turnover.
  • Develop, review, and maintain MOPs, SOPs, EOPs, and other operational documentation, and participate in commissioning activities for new or replacement equipment.
  • Oversee preventive and corrective maintenance programs for critical electrical, mechanical, cooling, life-safety, and control systems.
  • Manage contractor and vendor activity, ensuring work is completed safely, on schedule, and in accordance with applicable statements of work, service-level agreements, company standards, and regulatory requirements.
  • Lead site-level projects, including scope, budget, contractor coordination, schedule management, and quality oversight.
  • Own on-site incident response, escalation, communication, and follow-up for events that could affect customer operations, site safety, or facility availability.
  • Coordinate site personnel during incidents, communicate impact and recovery status to appropriate leadership and stakeholders, lead root-cause analysis and corrective-action efforts, and maintain emergency-response and disaster-mitigation practices.
  • Partner with customers on fit-out discussions, operational requirements, and recurring service reviews, and collaborate with regional and global teams on broader infrastructure and operational initiatives.

Desired Qualifications

  • Experience operating AI, high-performance computing, cloud, GPU, or other high-density computing environments.
  • Experience with liquid-cooling technologies, including direct-to-chip cooling, coolant distribution units, rear-door heat exchangers, or similar systems.
  • Experience leading a greenfield data center opening or transitioning a newly constructed critical facility into 24/7 operations.
  • Experience operating data center infrastructure including switchgear, uninterruptible power supply systems, generators, power distribution equipment, chillers, cooling systems, building management systems, electrical power monitoring systems, or data center infrastructure management platforms.
  • Experience supporting colocation data center operations, including customer fit-outs, customer communication, and service-level agreement management.
  • Experience developing, reviewing, and executing MOPs, SOPs, EOPs, and other critical-facility operating procedures.
  • Relevant industry certifications or training in data center operations, critical facilities, electrical safety, or mission-critical infrastructure.
  • A bachelor's degree in a related field is strongly preferred.

About the Company

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