A BOLDSCIENCE Vice President (VP), Client Services plays an active role on the Client Services leadership team, helping to shape and drive the company values and strategy. They are a proven leader who can quickly get up to speed, be hands-on with client work, and navigate the wider business. As well as being a hands-on leader across multiple global accounts, a VP will also have an exceptional understanding of the wider business and a range of operational responsibilities, including forecasting, resourcing, recruitment, new business, and leading global teams. They have a people-centered approach, always putting their team and clients first, calm under pressure, and always willing to roll up their sleeves to ensure their team is supported. A VP is an innovator; they are always on the lookout for new ideas to improve BOLD’s service offering and operational efficiencies and ensure our clients stand out in the crowd. They are confident with new business (both new and organic) and are eager and hungry to play a part in BOLD’s growth.

DAY TO DAY RESPONSIBILITIES:

At BOLDSCIENCE, a VP, Client Services is a global leader playing a vital role in managing the Client Services team and has responsibilities across the wider BOLDSCIENCE business. They are a hands-on strategic partner to clients, are responsible for tactical planning, financial management, and resourcing, and play an active role in driving new business. Some typical activities will include:

Client Management:

With their high level of scientific and commercial expertise, they can quickly get up to speed on new clients and therapy areas. Forging strong relationships with clients to become a trusted partner
Extensive experience working across a range of therapeutic areas, clients, medical education tactics, and all parts of the product lifecycle
They are forward-thinking, moving actions forward at pace, and can foresee challenges before they arise. Anticipating client needs and identifying potential client concerns
Provide strategic leadership and operational direction to their account teams. They are a positive problem solver. Never shying away from an issue or challenge, they will work with their team to ensure that problems are dealt with quickly and proactively
Ability to handle difficult conversations with the client while maintaining a positive relationship and providing positive advice
A strategic and trusted partner to clients, constantly looking for new ideas to push and challenge their thinking and approach. They have their finger on the pulse of key industry trends and are always looking for ways that BOLD and our clients can stand out
Work in partnership with the Client Service and Scientific Leads on accounts to develop and review client strategy and tactics
They will draw on the expertise of the wider team where necessary and have a good network across BOLDSCIENCE to know who to liaise with
Implement and maintain quality standards, cost efficiency, and best working practices alongside senior account team members
Maintains strong relationships with senior clients and procurement teams and supports with MSA negotiations

Project Management:

Effectively drives projects and accounts. Directing and delegating tasks to the team as appropriate. Leads by example with a hands-on, flexible approach to support their team
Portfolio lead for strategic discussions and routine client/agency reviews, driving strategic and tactical organic growth
Driving alignment across client teams, ensuring the highest standards are met, and providing internal leadership of accounts and teams
Hold regular team meetings to ensure that everyone is up to date, clear on actions, and can ask any questions
In collaboration with the Scientific Team Lead to ensure the optimum level of resources to service account needs and pre-empt any resourcing challenges
Is accountable in driving actions forward and is solution focused to achieving company goals
Review content and provide sign-off on work, partnering with the scientific team leads

Financial Management:

Overall responsibility for account financials and business unit key performance indicators, ensuring that forecast and account targets are met
Ensures that the Chief Operating Officer and Finance team are kept up to date on account financials, flagging any financial concerns or concerns to the account as a whole
Ensures their team members are strong financial managers, constantly on top of financials. Their team follows best practice financials and VP will guide and support where necessary with budgets, forecasts, etc.
Responsible for account and business unit forecasting, working closely with their team and the Scientific Lead to ensure all financials are accurate and up to date
Ensures that their team is always on top of the account financials
Consistently meets billability targets and ensures the same from line reports and wider team members
Completes timesheets accurately on time and ensures the same from line reports and wider team members
Supports team in financial conversations, including overall yearly budgeting, timely out-of-scope recovery, and billings

Business Development:

Hunger for new business and desire to get involved to drive BOLDSCIENCE business forward
Play a hands-on role with the BOLDSCIENCE Founders to identify and drive new business. Leading with pitches and proposal creation
Through their relationships and network, they can proactively identify opportunities for business growth

People Management:

Is a calm and positive leader across the Client Services team; they lead by example and are always on hand to offer support and advice to their team
Manages and supports the junior team with resourcing needs and People Operations matters
Manages a global account team with employees across UK and US. They take the time to coach and mentor their wider team, ensuring regular check-ins. They are aware of cultural differences across regions and the differences in employment laws
Line manages several team members of varying levels. Inputting into their career development, providing constructive actional feedback, and ensuring regular check-ins are held to review goals and objectives
Forms excellent senior-level relationships with all the BOLDSCIENCE Founders
Participates in interviewing and company-wide resourcing discussions resourcing

REQUIRED QUALIFICATIONS:

Extensive experience working within the Medical Communications industry
Proven ability to work across different therapy areas and project deliverables in a client-facing role. Leading and actioning projects within a fast-paced agency environment
Excellent understanding of the pharma and competitor landscape
Extensive experience and knowledge within the medical communications industry
Experience collaborating with different departments such as Scientific Services, Creative, Digital, etc.
Able to lead a team effectively, including line management responsibilities and mentoring
Experienced financial management, including budgets and forecasting
Advanced degree preferred in science, pharmacology, or medicine with the ability to apply high levels of scientific knowledge

About the company

BoldScience creates multi-channel medical communications programs to help pharmaceutical companies explain complex science to doctors, patients, and other healthcare stakeholders. Its offerings mix content development, brand-building, and strategic outreach to communicate new mechanisms, speed clinical trial recruitment, and differentiate products in the healthcare market. The approach centers on translating intricate scientific concepts into clear, engaging materials delivered across suitable channels to extend publication impact. As part of CO LAB GLOBAL, BoldScience leverages a global network to enable cross-border collaboration and broader resource access, with the goal of helping clients shape standards of care and advance science-driven care.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

New Jersey

Founded

2019

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Simplify's Take

What believers are saying

In October 2026, Assembled Intelligence won MM+M Network of the Year silver.
The platform ranked 27 on MM+M's 2026 Agency 100 and grew revenue 34%.
BOLDSCIENCE and peers became 2026 MM+M finalists, signaling strong client output.

What critics are saying

Assembled Intelligence's integration strategy burdens BOLDSCIENCE with platform politics and cross-sell distractions.
BOLDSCIENCE depends on Assembled Intelligence's 2026 AI push, risking commoditization by automated content.
If client wins slip, BOLDSCIENCE becomes a small agency inside a PE-backed platform.

What makes BOLDSCIENCE unique

Yasmin Grant became President on August 5, 2026, pairing medical rigor with creative storytelling.
BOLDSCIENCE spans medical affairs, publications, peer programs, and scientific storytelling.
Its remote US-UK-EU model and Assembled Intelligence platform widen specialist reach.

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Benefits

Flexible Work Hours
Professional Development Budget
Conference Attendance Budget
Hybrid Work Options

Company News

PA Media

Aug 5th, 2026

Assembled Intelligence names Yasmin Grant President of BOLDSCIENCE and Randi Baerson President of Minds + Assembly.

Assembled Intelligence names Yasmin Grant President of BOLDSCIENCE and Randi Baerson President of Minds + Assembly. 06:00 - 05 Aug 2026 Leadership appointments strengthen two of the platform's flagship agencies as Assembled Intelligence scales expert-led, AI-enabled services for life sciences clients. NEW YORK, Aug. 5, 2026 /PRNewswire/ - Assembled Intelligence, a uniquely integrated healthcare communications and commercialization platform delivering the industry's smartest solutions across all stages of the product lifecycle from development through launch, today announced two senior leadership appointments across its flagship agencies. Yasmin Grant has been named President of BOLDSCIENCE, the platform's medical communications agency, and Randi Baerson has been named President of Minds + Assembly, its commercialization agency. The appointments formalize a leadership structure built to match the platform's growth, positioning Grant and Baerson to lead with clear ownership as Assembled Intelligence scales integrated, expert-led services across the product lifecycle. The news comes on the heels of broad industry recognition. Assembled Intelligence, Minds + Assembly, and BOLDSCIENCE were all recently named finalists in the 2026 MM+M Awards, the medical marketing industry's premier awards program, with winners to be announced on October 1 in New York City - a testament to the caliber of work the agencies are delivering for their clients. "This is a moment of real momentum for our platform, and these leadership changes reflect it," said Mark Lydiatt, CEO of Assembled Intelligence. "Over the past month we've evolved our leadership structure, positions, and responsibilities to match where the business is heading. Both Yasmin and Randi are assuming president roles for their agencies in addition to playing active roles across the Assembled Intelligence leadership team, and I want everyone to join me in congratulating them as they step into these new officer roles and take on responsibility for the agencies they'll lead. It's very well deserved, and I'm genuinely excited about what they bring to the agencies going forward. They've been doing an amazing job and have been instrumental in driving success across the platform." As President of BOLDSCIENCE, Grant will lead the agency's scientifically creative approach to medical communications - spanning medical affairs, publications, peer-to-peer programs, communications strategy, and scientific storytelling - while deepening collaboration across the wider Assembled Intelligence platform. Under her leadership, BOLDSCIENCE will continue to pair high science with industry-leading creative and service innovation to help life sciences clients define the evidence they need and bring it to life for the audiences that matter most. Prior to taking over as President, Grant served for over six years as the Chief Operating Officer and Co-Founder of BOLDSCIENCE, and for over 15 years at previous agencies. "BOLDSCIENCE has always believed that the best medical communications come from combining scientific rigor with bold creativity," said Grant. "As President, I'm excited to build on that legacy while harnessing the connected power of Assembled Intelligence to create more integrated solutions that help our clients accelerate innovation and improve patient outcomes." As President of Minds + Assembly, Baerson will guide the agency's brand launch, creative, and commercialization work, ensuring the platform's strategic media, RWE, social, omnichannel, access and analytics disciplines come together for every brand. Minds + Assembly has been a driving force behind the platform's cross-agency collaboration, and Baerson will continue to champion that integrated model - pulling the full strength of the platform into the brands it serves. Before becoming President of Minds + Assembly, Baerson spent over three years as the agency's Managing Partner and Chief Client Officer, following nearly thirteen years in executive client service and product strategy roles at previous agencies. "I am truly thrilled to step into the role of President of Minds + Assembly at such an exciting time for both our agency and the Assembled Intelligence platform." Said Baerson. "What's always inspired me about Minds + Assembly is our belief that creativity and strategy have the power to solve meaningful business challenges with impact. Today, we're building on that foundation by bringing together best-in-class capabilities from across our platform through a truly integrated model." The appointments come alongside the elevation of the platform's AI practice, led by Chuck Hemann as Chief Business and AI Officer, reinforcing a leadership team built to deliver integrated services solutions through product and portfolio lifecycles powered by purpose-built AI. With the backing of Amulet Capital Partners, Assembled Intelligence is well-positioned to continue investing in the evolution of its platform, its people, its agencies, and its capabilities across a growing client roster of biopharma and biotech companies. About Assembled Intelligence One of the fastest growing platforms in the industry as evidenced by landing at number 27 on MM+M's Agency 100 list (2026), Assembled Intelligence is an integrated healthcare communications and commercialization platform built to accelerate impact across the product lifecycle. A collective of minds - curious, creative, and connected by purpose - Assembled Intelligence combines the capabilities of strategy, access, science, creative, RWE, media, analytics and medical communications, connecting agencies and experts under one strategically integrated model. For more information, visit assembledintelligence.co. About BOLDSCIENCE BOLDSCIENCE is a scientifically creative medical communications agency with a mission to disrupt medical communications with memorable healthcare programs that inspire change and improve lives. With science at its heart, the team pushes the boundaries of medical communications through a scientifically creative approach to telling compelling stories through impactful design. BOLDSCIENCE operates a remote working model, with a global presence throughout the US, UK and EU. For more information, visit www.boldsci.com. About Minds + Assembly Minds + Assembly, one of the fastest growing agencies in the healthcare industry, is a premier design-focused brand launch agency, providing digitally advanced solutions and an unparalleled client experience for leading global healthcare companies. Founded in 2015, the company has distinguished itself through its beautiful work, thriving culture, supremely talented employees, superior processes, and a carefully selected client base. Minds + Assembly is headquartered in NoHo, New York City. For more information, visit www.mna.co. About Amulet Capital Partners Amulet Capital Partners is a middle-market private equity investment firm focused exclusively on the healthcare sector. Amulet seeks to achieve long-term capital appreciation through privately negotiated investments in healthcare companies, focusing on those segments it believes have the most attractive long-term fundamentals. For additional information, please visit www.amuletcapital.com. Images. AssembledIntelligence

PE Hub

Nov 8th, 2024

Amulet Capital-backed Minds + Assembly merges with medical communications agency Boldscience | PE Hub

Based in New York City, Minds + Assembly is a brand launch agency.

MM+M

Nov 5th, 2024

Minds + Assembly snaps up Boldscience, expanding its medcomms services

Minds + Assembly announced that it acquired Boldscience, a medical communications shop, on Tuesday morning.

PMGroup

Feb 27th, 2024

Kristin Ludwig joins BOLDSCIENCE's leadership team as SVP to lead new BOLDADVOCACY division

Global medical communications agency BOLDSCIENCE has hired healthcare and oncology communications strategist Kristin Ludwig as Senior Vice President (SVP) to lead a new specialty division dedicated to patient advocacy and engagement.

BOLDSCIENCE

Vice President - Client Services

About the job