inDrive

Global ride-hailing platform with fare negotiation

Partnership Manager - Loyalty

Business Development & PartnershipsUpdated on Nov 13

Full-timeMexico City, CDMX, MexicoNo salary listedHybrid

About the Job

Requirements

Have 6 to 10 years of experience in partnerships, strategic alliances, or business development, including at least 3 years in loyalty, cashback, fintech, payments, super-apps, or marketplaces.
Have a track record of negotiating co-funded campaigns or agreements with external funders such as banks, card issuers, or large consumer brands.
Have experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chains.
Have experience structuring deals with Legal and Finance, including term sheets, campaign terms, and settlements.
Have hands-on experience designing and running experiments on benefits or offers, such as A/B tests and pilots, and acting on the results.
Be comfortable with data, including reading redemption dashboards and understanding incrementality and campaign return on investment.
Be fluent in Spanish and English.
Influence without authority while moving several internal teams and an external partner forward.
Translate between business contexts, explaining the company's model to a bank and a bank's requests to Legal and Finance teams.
Exercise judgment in rejecting offers that do not serve passengers while maintaining partner relationships.
Be comfortable building a program from zero without an established playbook.
Communicate clearly with executives and work autonomously through long negotiation cycles.
Prioritize fair value for passengers, not only the size of the funding.

Responsibilities

Build and prioritize the global partner pipeline, with local depth in the employee's region, selecting partners by fit with the program rather than offer volume.
Lead negotiations with Strategic Alliances teams at banks and financial groups, guiding them through internal Risk, Legal, Product, and Finance approvals.
Structure and negotiate term sheets, campaign terms, and settlement mechanics with Legal and Finance teams.
Shape the value proposition for external, partner-funded benefits and internal, inDrive-funded benefits, keeping them coherent for passengers.
Champion product benefits internally by building the case with Product and other teams so app features become part of the loyalty offer.
Run experiments across benefit types from hypothesis through test design and readout, iterating to find the mix that drives passenger adoption.
Work with Product and Fintech teams so agreements can operate through the company's native product and wallet.
Define the partner offer catalog and criteria for rejecting offers that do not provide fair value to passengers.
Track benefit and partner performance, including adoption, redemptions, incrementality, and return for both sides, and report results to leadership.
Represent inDrive in front of partner executives across its markets.

Desired Qualifications

Experience working at a bank, card issuer, or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia, or Africa.
Experience with both funding models: a partner prefunding the incentive, or the platform advancing it and settling later.
Background in ride-hailing, delivery, or mobility.
Experience launching a partner program from scratch.
Interest in purpose-driven initiatives.

inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.

As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.

Disclaimer: CVs in Spanish will NOT be considered.

Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.

6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.

How you work

You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.

Nice to have

Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.

About the Company

inDrive

Global ride-hailing platform with fare negotiation

inDrive operates a global mobility and urban services platform that connects passengers with independent drivers through a fare-negotiation system. Riders propose a trip price, and nearby drivers can accept, decline, or counteroffer, creating a peer-to-peer ride-hailing model. The service has expanded to intercity rides, delivery and cargo, groceries, advertising, and driver-focused fintech within its app. Unlike typical ride-hailing apps that use fixed fares, inDrive enables price negotiation and direct driver-rider interaction, and it pursues growth through a venture arm that funds ride-hailing-adjacent startups in emerging markets. This broader strategy aims to build a super-app for urban and gig-economy needs, with the goal of offering a wide range of mobility and urban services in 48 countries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $532M
Headquarters: Mountain View, CA
Founded: 2012

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