Lead Analyst - Securities Operations & Client Service

WHAT MAKES US, US 

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! 

At its foundation, SimCorp is guided by our values – caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. 

If you like what we’re saying, keep reading! 

WHY THIS ROLE MATTERS

SimCorp is launching its first on-the-ground Securities Operations presence in Australia, and you’d be there from the start. We’re supporting three clients at three different stages: one going live this month and two in active onboarding right now.

From day one, you’ll field real client issues, follow cases through to resolution, and act as the trusted link between our Australian clients and our operations team in Manila. It’s a rare mix of variety, ownership, and visibility, and a chance to help shape how things are done rather than follow a playbook someone else wrote.

WHAT YOU WILL BE RESPONSIBLE FOR

• Serve as the first point of contact for our Australian clients across trade processing, asset servicing, reconciliation, and other areas of Securities Operations
• Take operational issues and client cases through to resolution, rather than logging them and handing them off
• Act as the on-the-ground link to our operations team in Manila, making sure nothing gets lost between teams
• Support the onboarding of the next two clients and help carry the first client through go-live this month
• Develop collaborative relationships with client operations teams so clients view SimCorp as a trusted partner, not just a tool
• Cover for the Principal Analyst when needed and support regional colleagues

WHAT WE VALUE

Instead of looking for a perfect checklist fit, we want someone who welcomes variety and takes genuine responsibility. These are the qualities that often lead to success in this role:

• Broad business knowledge across Securities Operations: Trade Processing, Asset Servicing (corporate actions, lifecycle, tax), Reconciliation and Operational Data Management sufficient to represent any of these areas credibly to a client without referring every question back to the delivery hub.
• Demonstrated client-facing experience, including managing relationships, leading client meetings, addressing escalations, or assisting with client onboarding at an asset manager, custodian, fund administrator, or global bank.
• Skilled in stakeholder coordination, including working across multiple time zones with delivery teams in Manila, Noida, and Warsaw.
• Highly effective English communication skills, with the ability to turn technical operational issues into straightforward business implications for clients.
• Experience with SimCorp Dimension, or a comparable investment operations / IBOR platform, is a strong advantage.
• An even-tempered, structured style that is comfortable handling ambiguous or escalated issues without continuous oversight.
• Comfortable working independently, triaging and resolving client queries with minimal guidance, and escalating only genuine exceptions.
• Familiarity with the APAC investment management / custody landscape, and the ability to support clients across APAC operating hours.

Benefits

Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and work-life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take.  

Next steps:

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. 

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. 

WHO WE ARE: 

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. 

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. 

SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.