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All Accor

Global hotel management, franchising, loyalty program

Engineering Coordinator

Administrative SupportUpdated on Nov 11
Full-timeSan Diego, CA, USA$26 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Excellent verbal and written communication skills are required.
  • Strong knowledge of Microsoft Office applications, especially Excel, is required.
  • Three years of experience working in an Engineering or Facilities Department is required.
  • Ability to type 35 words per minute is required.
  • Ability to file materials using appropriate filing protocol is required.
  • Leadership skills, including the ability to articulate clear and precise direction and create a positive work environment with open communication and consistency, are required.
  • Ability to read, analyze, and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedures manuals written in English is required.
  • Ability to understand oral and verbal communication while using the hotel's communication tools, including radios, cell phones, and email, is required.
  • Ability to carry out instructions furnished in written, oral, or diagram form by referring to established guidelines, policies, and procedures is required.
  • Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities, and tasks is required.
  • Ability to work with mathematical concepts and apply fractions, percentages, ratios, and proportions to practical situations is required.
  • Basic accounting knowledge to manage department expenses, including utilities, the checkbook, and monthly budget, is required.
  • Must successfully pass applicable auditions or skill testing.
  • Must be legally eligible to work in the United States.
  • Clear vision, including close, distant, peripheral, and depth perception, is needed to navigate office and hotel environments, read and review reports and policies, operate data processing equipment, and perform other essential job functions.
  • The colleague must be able to talk and hear regularly.
  • The colleague may be required to stand, walk, sit, and use hands to manipulate, handle, or feel.
  • The colleague is regularly required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.
  • The colleague must frequently lift or move 10 pounds and occasionally lift or move up to 30 pounds.

Responsibilities

  • Maintain positive guest relations, resolve guest complaints, ensure guest satisfaction, and greet guests courteously and with personalized service.
  • Support departmental management with administrative duties, including managing calendars, handling calls, scheduling appointments, and coordinating travel arrangements.
  • Compose, prepare, and distribute professional letters, memos, and often-confidential email.
  • Prepare and process purchase orders, expense reports, invoices, check requests, and telecommunication requests for approval.
  • Maintain the department checkbook and budget backup, and assist in maintaining the department budget.
  • Review department contracts and agreements for accuracy and inform management of recommendations for amendments.
  • Take notes or minutes, route incoming mail, and perform administrative aspects of the role.
  • Perform assigned duties independently using established procedures and guidelines, applying creativity and judgment as needed.
  • Safeguard the confidentiality and privacy of colleague information.
  • Answer daily phone calls, emails, and voicemails; respond promptly with accurate information and serve as a resource to colleagues.
  • Perform routine clerical duties, including copying, scanning, filing, and mailing appropriate items, and make copies of company forms and other printed materials.
  • Maintain department supplies, order additional supplies as necessary, and maintain filing systems.
  • Use software programs to monitor job requisitions, evaluation status, time and attendance, and related duties.
  • Keep accurate and timely records and prepare statistical reports related to the major area of responsibility.
  • Maintain working knowledge of company facilities and special events on the property to advise guests and colleagues when possible.
  • Conduct all responsibilities professionally and ethically, maintain consistent and regular attendance, meet appearance standards, and adhere to applicable performance standards, company policies, and procedures.
  • Track and analyze the Fairmont Grand Del Mar recycling program.
  • Collect and log data from recycling vendors as items are collected.
  • Administer department-specific programs, projects, and processes.
  • Serve as an administrative liaison with other departments and outside entities.
  • Perform time and attendance duties for the department as required.
  • Serve as a mentor for colleagues in the department.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience in the hospitality industry or a related department is preferred.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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