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Airgas

Supplier of industrial, medical, specialty gases

Branch Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeMorristown, TN, USAIn-person

About the Job

Requirements

  • Previous management experience in a customer-facing environment.
  • Background supporting and leading teams within a retail or industrial distribution environment.
  • Ability to lift up to 75 lbs and occasionally up to 125 lbs with material handling equipment.
  • Proficient computer skills and an interest in learning new digital tools.
  • Ability to navigate multiple priorities concurrently.
  • Excellent verbal and written communication skills to act as a bridge between staff and management.

Responsibilities

  • Oversee daily store operations to achieve or advance sales and margin goals, including promoting sales, delivering customer service, nurturing inventory levels, and balancing expenses through purchase supporting.
  • Foster facility and staff alignment to safety and regulatory standards, empowering team members to provide efficient customer service, maintain good housekeeping, and support operational efficiency.
  • Provide professional customer service for internal and external customers and respond to call-in product, pricing, and technical inquiries.
  • Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
  • Support accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
  • Maintain the accuracy of back order, open order, and Purchase Order expedite reports.
  • Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
  • Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring associates can perform essential branch functions.
  • Conduct periodic performance reviews for branch associates.
  • Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.

Desired Qualifications

  • A track record of meaningful contributions in the welding, gas, or safety industry.
  • Three or more years of experience in a role focused on nurturing team growth and operational efficiency.
  • Five or more years of sales experience with a track record of meaningful contributions.
  • Experience with inventory cultivation and vendor relationship support.

About the Company

Airgas

Supplier of industrial, medical, specialty gases

Airgas is a leading U.S. supplier of industrial, medical, and specialty gases, along with safety products, ammonia products, process chemicals, and related hardgoods. It serves more than 1 million customers through a network of over 1,100 locations and 18,500 associates, supported by an e-Business platform and the Airgas Total Access telesales channel. It differentiates itself with a large, integrated distribution footprint, a broad product catalog, and multiple convenient ordering channels (in-person, online, and telesales) that ensure safe, reliable delivery and technical support. Its goal is to help customers improve performance by providing safe, reliable access to essential gases, chemicals, and related products and expertise.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Pittsburgh, PA
Founded
1997

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