Associate Director Pharma Process
About the job
- A completed degree in Supply Chain Management, Logistics, International Business, Business Administration, or a comparable field is required.
- At least 5–7 years of leadership experience in larger operational organizations, ideally in the pharmaceutical industry or a comparably regulated healthcare environment, including developing leaders and high-performing teams.
- Substantial experience in operational excellence, process optimization, and performance management, including KPI oversight and data-driven decision-making.
- Experience with ERP systems, digital process management solutions, and modern operations tools.
- Fluent German and English; Dutch language skills are advantageous.
- Entrepreneurial thinking, initiative, and a respectful, motivating leadership approach are required.
- Take strategic and operational overall responsibility for the Pharma Process division and lead approximately 100 employees across multiple pharmaceutical teams together with the management team.
- Ensure an efficient, compliant end-to-end prescription-processing process and continuously develop Pharma Operations to support scalable processes, high quality standards, and operational excellence.
- Manage organizational performance using KPIs, customer feedback, and operational metrics, and implement sustained improvements to quality, productivity, and service levels.
- Develop leaders and teams, strengthen a performance-oriented culture, and enable sustainable growth.
- Coordinate across Operations, Quality, Supply Chain, and other stakeholders, and implement strategic projects.
- Make well-founded decisions in complex situations and continuously improve processes with a focus on customer needs and regulatory compliance.
- Experience in the pharmaceutical industry or a comparably regulated healthcare environment.
- Dutch language skills.
About the company
Redcare Pharmacy runs an online European pharmacy that sells prescription and over-the-counter medicines, health supplements, and beauty/personal care items directly to customers. It uses a web-based e-commerce platform, bypassing physical pharmacies, and has integrated digital health tools (such as MyTherapy and Dutch e-health platforms) and electronic prescriptions to streamline ordering and medication management. The company differentiates itself by expanding through acquisitions (e.g., Europa Apotheek, nu3) to grow prescription drug sales and digital health offerings, while focusing on the DACH region and maintaining a catalog of 150,000+ products. Its goal is to provide convenient, affordable access to medicines and health products across Europe via a scalable online platform.
Company Size
51-200
Company Stage
IPO
Headquarters
Venlo, Netherlands
Founded
2001
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Simplify's Take
What believers are saying
- Q2 2026 revenue grew 20%, and adjusted EBITDA margin hit 3.5%.
- June 2026 active customers reached 14.7 million, up 9% year over year.
- Germany's Fixum rises July 1, 2026 and again January 1, 2027.
What critics are saying
- Rossmann plans an online pharmacy from the Netherlands, directly attacking Redcare's home turf.
- Redcare cut 2026 OTC growth to 8%-10% as dm and Rossmann intensify pricing.
- A failed Germany Rx turnaround leaves Redcare trapped in low-margin OTC retail.
What makes Redcare Pharmacy unique
- Redcare led German e-prescriptions first, reaching 1.7 million Rx customers by June 2026.
- Seven-country platform and 250,000 products create scale unavailable to local pharmacies.
- MyTherapy, MedApp, and app-based ordering deepen retention beyond commodity OTC shopping.
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Benefits
- Remote Work Options
- Paid Vacation
- Employee Discount
- Training Programs
- Commuter Benefits
- Employee Referral Bonus