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Vultr

Cloud infrastructure provider offering SSD VPS

Infrastructure Operations Installation and Integration Engineer

Network Engineering & AdministrationPosted on Nov 11
Full-timeRemote in USA$75k - $95kRemote

About the Job

Requirements

  • Experience using Jira to manage, track, and document technical issues, RMA cases, and vendor escalations, including maintaining accurate and audit-ready case records.
  • Experience diagnosing and troubleshooting complex hardware and system-level issues in a data center or infrastructure environment.
  • Experience in RMA workflows, hardware lifecycle management, or infrastructure support.
  • Hands-on experience with NVIDIA and/or AMD GPU technologies.
  • Familiarity with analyzing system logs, firmware behavior, and performance metrics to determine root cause.
  • Experience working with hardware vendors and managing technical escalations or support cases.
  • Strong understanding of server hardware, system architecture, and data center operations.
  • Ability to analyze technical issues, apply judgment, and determine appropriate resolution paths.
  • Strong written and verbal communication skills, particularly in documenting technical findings and collaborating with cross-functional teams.
  • Experience with tools such as Jira, Confluence, and vendor support portals.
  • Experience working with microcloud or distributed infrastructure environments, including understanding of system architecture and hardware integration.
  • Experience supporting or analyzing systems within data center environments, including hardware lifecycle, performance, and reliability considerations.

Responsibilities

  • Lead local and international site deployments by overseeing the physical installation, cabling, and configuration of server, storage, and network assets across the global footprint.
  • Serve as the technical authority for certifying new CPU and GPU compute generations, ensuring hardware health and performance meet production standards.
  • Manage the integration of Spine-and-Leaf network fabrics using Juniper switching platforms, ensuring seamless connectivity across all architectural layers.
  • Direct hands-on system initialization and firmware management for diverse hardware environments, including Dell, Supermicro, HPE, and AMD-based platforms.
  • Enforce adherence to BICSI standards and internal guidelines for physical infrastructure, including power distribution and structured cabling designs.
  • Coordinate with remote engineering and local site teams to align build methodologies and eliminate technical blockers during the deployment lifecycle.
  • Facilitate final site acceptance by managing punch lists, tracking remediation efforts, and securing formal sign-off for production handover.
  • Maintain documentation for each build-out, including rack elevations, cable schedules, and validated as-built reports for power and cooling.
  • Create close-out packages and documentation for Run Book handoff to Operations.
  • Support national and international site deployments by overseeing the physical installation, cabling, and configuration of server, storage, and network assets across the global footprint.

About the Company

Vultr

Cloud infrastructure provider offering SSD VPS

Vultr provides cloud infrastructure services that let developers, startups, and enterprises run high-performance cloud servers (SSD VPS), storage, and networking. Its products include cloud compute instances, storage solutions, and networking capabilities, which can be deployed globally in 60 seconds and billed on a subscription (pay-for-use) basis. Customers manage resources through an online dashboard and API, scaling up or down as needed. Vultr differentiates itself by emphasizing fast global deployment, straightforward management, and strong customer support at a competitive price, supported by a large footprint of users and deployed servers. The company’s goal is to simplify cloud computing and offer scalable, reliable infrastructure that is easy to use and cost-effective for a worldwide audience.

Company size
201-500
Company stage
Debt Financing
Total funding
$662M
Headquarters
West Palm Beach, FL
Founded
2014

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