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East West Bank

Commercial bank bridging U.S.–Asia markets

Mortgage Business Development Officer

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timePasadena, CA, USA$71k - $80k /yrIn-person

About the Job

Requirements

  • A Bachelor of Arts or Bachelor of Science degree in Finance, Economics, Accounting, or a related field.
  • At least 3 years of experience in mortgage lending.
  • Working knowledge of agency loan guidelines, such as Fannie Mae.
  • Understanding of regulatory requirements related to mortgage loan and home equity line of credit application processing.
  • Strong organizational skills.
  • Adaptability to procedural and system changes.
  • Good verbal and written communication skills.
  • Exceptional attention to detail.
  • Interpersonal skills to work effectively with others.
  • Ability to adhere to strict deadlines and changing priorities.
  • NMLS registration under the SAFE Act is required.
  • Legal authorization to work in the United States is required.

Responsibilities

  • Generate business through direct marketing efforts to outside sources, such as realtors, builders, attorneys, and professionals in assigned areas, to develop the mortgage business.
  • Participate in mortgage loan origination, including meeting with prospects, counseling borrowers, taking mortgage applications, collecting relevant documents and information to satisfy loan conditions, and communicating face-to-face and by phone.
  • Cross-sell and promote the Bank and its services to clients.
  • Maintain contact with clients throughout the application process and keep them advised of status.
  • Maintain current and thorough knowledge of lending programs, policies, procedures, and regulatory requirements.
  • Work closely with mortgage operations teams from application through closing.
  • Perform other duties as assigned, including contacting borrowers for loan retention purposes.

Desired Qualifications

  • Experience providing direct client service in a financial setting is strongly preferred.
  • Experience and knowledge with Encompass is preferred.

About the Company

East West Bank

Commercial bank bridging U.S.–Asia markets

East West Bank is a commercial bank with a cross-border focus, serving as a financial bridge between the U.S. and Asia through its 110 locations. It helps businesses and community members explore new markets by providing cross-border banking services and industry-specific expertise in real estate, entertainment and media, private equity and venture capital, high-tech, and aviation. Its products include traditional banking services and advisory support designed to finance and grow businesses across borders. The bank stands out from competitors through its multinational footprint, multicultural teams, and depth of cross-border knowledge, enabling clients to access opportunities in both markets. Its goal is to help people and businesses reach further by building sustainable growth with integrity and a strong foundation.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Pasadena, CA
Founded
1973

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