Key Account Specialist

Job Description

We're looking for a strategic and results-driven Key Account Specialist to join Key Account team in Seoul, Korea. In this role, you will be responsible for managing and nurturing relationships with our most valued clients, driving revenue growth, and ensuring exceptional service delivery. The ideal candidate will combine strong business acumen with excellent interpersonal skills to identify opportunities, develop customized solutions, and exceed client expectations in a dynamic, fast-paced environment.

• Develop and execute strategic account plans to maximize revenue potential and market penetration for assigned key accounts
• Build and maintain strong, long-term relationships with senior-level clients through regular communication, business reviews, and proactive engagement
• Identify client needs and pain points, then propose tailored solutions that align with their business objectives
• Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client satisfaction
• Monitor account performance metrics, analyze trends, and prepare comprehensive reports on account health, growth opportunities, and revenue forecasts
• Negotiate contracts, pricing agreements, and service terms while maintaining profitability and company standards
• Conduct regular business reviews with key accounts to assess satisfaction, address concerns, and identify upsell and cross-sell opportunities
• Represent the organization professionally at client meetings, industry events, and networking functions to strengthen market presence and relationships

Qualifications

Required Qualifications:

• Minimum 3 years of account management, sales, or business development experience
• Proven track record of successfully managing and growing key/strategic accounts
• Strong proficiency with CRM software and sales analytics tools
• Excellent communication, negotiation, and interpersonal skills
• Demonstrated ability to analyze market data and develop strategic account plans
• Strong organizational skills with the ability to manage multiple accounts simultaneously
• Results-oriented mindset with a focus on achieving revenue targets and performance metrics
• Ability to work independently and collaboratively within a team environment

Preferred Qualifications:

• Experience working in the Seoul market or with Korean clients
• Fluency in English(written and verbal)
• Experience managing enterprise-level or complex accounts
• Knowledge of relevant industry verticals or market segments
• Project management experience and familiarity with cross-functional collaboration
• Experience with customer success or account retention initiatives

Additional Information

Resume Template

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