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All Accor

Global hotel management, franchising, loyalty program

Director of Learning & Development

Learning & DevelopmentConfirmed live in the last 24 hours
Full-timePhú Quốc, Phu Quoc, Kien Giang, VietnamNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Human Resources, Education, Business Administration, or a related field is required; a master's degree is preferred.
  • At least 10 years of experience in learning and development, including at least 5 years in a leadership role.
  • A proven track record in strategic planning and execution of large-scale learning initiatives.
  • Strong knowledge of adult learning principles, curriculum development, and instructional design.
  • Proficiency in Learning Management Systems (LMS) and e-learning authoring tools.
  • Project management, budgeting, and financial management skills.
  • Data analysis and reporting capabilities to measure training effectiveness and return on investment.
  • Presentation and communication skills, with the ability to influence at all levels of the organization.
  • Experience in talent management and organizational development.
  • Familiarity with emerging trends in corporate training and development.
  • Experience working in Vietnam is required.

Responsibilities

  • Develop and execute a comprehensive learning and development strategy that supports the organization's mission, vision, and objectives.
  • Lead and inspire a team of L&D professionals, fostering a culture of continuous improvement and innovation.
  • Design and oversee the implementation of training programs, including e-learning, classroom-based, and blended learning solutions.
  • Collaborate with senior leadership to identify skill gaps and create targeted development initiatives.
  • Manage the learning and development budget, ensuring cost-effective solutions and return on investment.
  • Evaluate the effectiveness of training programs using data-driven metrics and implement improvements based on findings.
  • Stay current with industry trends and best practices in learning and development, incorporating new methodologies and technologies as appropriate.
  • Partner with People & Culture and other departments to integrate learning and development initiatives with talent management and succession planning processes.
  • Develop and maintain relationships with external vendors and learning partners to enhance the organization's training capabilities.

Desired Qualifications

  • A master's degree is preferred.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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