Sales Executive
About the job
- A college degree is required.
- Strong technical skills, including advanced Microsoft Office skills with PowerPoint, Excel, and Outlook.
- Ability to work calmly and pleasantly under pressure and prioritize workload.
- Negotiation skills.
- Develop new accounts for the employee loyalty line of business.
- Generate leads through an existing book of business and outreach campaigns.
- Present the benefits and features of all offerings.
- Educate potential clients on product advantages over the competition.
- Maintain and produce required reports and documentation to communicate sales activity.
- Manage and handle incoming sales leads from internal websites.
- Maintain and update sales materials, including PowerPoint overviews and handouts.
- Participate in and support events and conferences that may promote sales.
- Research and analyze sales options.
- Maintain client relationships after the sales process by providing support, information, and insight.
- Assess customer needs and recommend appropriate solutions.
- Maintain open communication across different levels of the organization.
- Travel as required.
- Assist with special projects as needed.
- Multilingual or bilingual ability is preferred.
- A positive attitude, energy, and enthusiasm are preferred.
- Ability to thrive in a fast-paced, challenging environment is preferred.
About the company
John Paul Group designs and manages premium concierge and brand loyalty programs for other businesses. Its services help brands strengthen relationships with their top clients and employees by offering white-labeled, 24/7 concierge support, exclusive relationship marketing programs, and bespoke events. The offering works through a proprietary CRM platform that enables deep personalization and customer profiling, and it leverages a global network of over 50,000 partners to fulfill requests via websites, mobile apps, or phone. The company differentiates itself through its white-label model, large partner network, and strong focus on corporate loyalty and customer experience, backed by Accor’s ownership which provides scale and integration with hospitality and travel services. The goal is to help brands boost client and employee retention and engagement by delivering high-touch, personalized experiences at scale.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
2008
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Simplify's Take
What believers are saying
- John Paul still actively recruits in 2026, including concierge roles in Paris.
- Its 2026 site highlights three offerings: concierge, events, and loyalty marketing.
- Accor’s ownership gives John Paul access to a 4,000-hotel global footprint.
What critics are saying
- Headcount fell to 400 employees in 2026, down from 1,000 in 2016.
- Accor can starve John Paul’s stand-alone investment as hotel priorities shift.
- AI self-service and digital loyalty suites from Salesforce and Adobe compress premium concierge demand.
What makes John Paul Group unique
- Accor-owned since 2016, John Paul plugs concierge services into hotel distribution.
- It serves luxury, finance, mobility, and hospitality clients with white-label loyalty programs.
- Five offices across Europe, Middle East, and North America support 24/7 premium service.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Paid Vacation