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Belmond

Owns and operates luxury travel experiences

Housekeeping Supervisor

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeYanque, PeruNo salary listedIn-person

About the Job

Requirements

  • Technical qualification in Hotel Administration or a related career.
  • At least 3 years of experience in similar roles, ideally as a Housekeeping Supervisor or Head Housekeeper.
  • Intermediate English proficiency.
  • User-level Microsoft Office skills.
  • Knowledge of Workday, budget management, and inventory management.
  • Ability to communicate effectively to coordinate the team and maintain smooth coordination with other departments and suppliers.
  • Ability to focus on results and ensure operational standards, targets, and service quality are met.
  • Ability to adapt to changes in occupancy, priorities, and operational requirements.
  • Ability to work methodically and in an organized manner, with initiative and creativity to propose improvements to processes and presentation.

Responsibilities

  • Supervise and follow up on cleaning duties in public and internal areas, ensuring an impeccable presentation for guests.
  • Ensure the quality of room service, laundry, and related areas in accordance with LQA standards, luxury hospitality standards, and safety regulations.
  • Plan and control the department budget on a monthly and annual basis, optimize costs, and apply corrective measures when appropriate.
  • Define department goals and objectives in alignment with company policies and procedures.
  • Prepare and administer schedules, ensuring adequate staffing to cover operations.
  • Verify compliance with operational standards and team performance, promoting teamwork and continuous improvement.
  • Manage the training and development of cleaning and laundry staff, ensuring current knowledge of rooms, services, and hotel schedules.
  • Address and correct employee performance and disciplinary issues in accordance with internal regulations and procedures.
  • Administer vacations, overtime tracking, and other operational aspects of the team.
  • Manage inventories and the replenishment of materials and equipment; select linens and coordinate the hotel's floral decoration.
  • Perform other duties assigned by management.

About the Company

Belmond

Owns and operates luxury travel experiences

Belmond, owned by LVMH, offers luxury travel and hospitality by owning and managing a curated portfolio of premium experiences worldwide. Its portfolio includes iconic hotels, luxury trains such as the Venice Simplon-Orient-Express, river cruises, and safari lodges for affluent travelers seeking exclusivity and heritage. Guests book integrated journeys with lodging, transportation, and curated itineraries, often enhanced by collaborations with luxury brands like Dior to create unique experiences. Belmond differentiates itself through its heritage, recognizable icons, and high-service standards in a market with high barriers to entry, with a goal to deliver exclusive experiences, strengthen brand prestige, and drive repeat bookings by expanding its iconic portfolio.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$3.2B
Headquarters
England, United Kingdom
Founded
1976

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