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Boston Consulting Group

Global strategy and transformation consulting firm

AI Experience Designer

Product DesignConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least 3 years of experience in design and research, including design research, competitor research, designing and conducting user interviews and user tests, extracting insights and defining problems, mapping customer journeys and designing experiences, facilitating workshops, and understanding and applying service-design processes.
  • Experience with product design, including Figma prototyping and interaction design, collaborating with data scientists and engineers through implementation, building and operating user interfaces and design systems, creating designs using Claude Code, and developing solutions using AI.
  • Experience with Figma, Figma Make, and Claude Code.
  • A portfolio is required for the application.

Responsibilities

  • Design and conduct user interviews and competitor research, extract insights, and define problems.
  • Facilitate design sprints and workshops with clients.
  • Create customer journey maps and service blueprints to visualize the end-to-end experience.
  • Develop proposed solutions, create prototypes in Figma, and validate them through user testing.
  • Design the user experience of AI products.
  • Build and operate design systems, working with engineers to ensure implementation quality.
  • Collaborate cross-functionally with product managers, engineers, data scientists, and consultants.
  • Participate throughout the design process, from research and problem definition through experience design, prototyping, and implementation, creating experiences that combine user and business perspectives.
  • Use generative AI as a design tool to improve the speed and quality of design work; iterate from problem discovery through hypothesis testing and support clients in advancing their businesses.

Desired Qualifications

  • Experience in management, including establishing design organizations, mentoring, or coaching.
  • Experience with spatial design and technologies such as virtual reality, augmented reality, the Internet of Things, or generative AI.
  • Experience launching or growing digital products.
  • Experience in branding or marketing.
  • Experience in product management.

About the Company

Boston Consulting Group

Global strategy and transformation consulting firm

BCG provides global management consulting, advising leaders in strategy and transformation across industries, with expertise in M&A, operations, pricing, sustainability, and AI. BCG X builds AI solutions, digital products, and new ventures by combining engineers, data scientists, designers, and venture builders for clients. Specialist units Inverto, Platinion, and Quantis support procurement, IT architecture, and sustainability, while the BCG Henderson Institute supplies research. The goal is to help clients achieve lasting performance improvements and durable value through strategic advisory plus hands-on technology execution.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1963

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