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Cogeco

Subscription-based Internet, TV, and phone provider

Directeur général - Expérience audionumérique et stratégie

Product ManagementConfirmed live in the last 24 hours
Full-timeMontreal, QC, CanadaNo salary listed

About the Job

Requirements

  • At least 10 years of experience in digital media or entertainment, including demonstrated experience in strategy and user experience management.
  • Strategic knowledge of the digital audio sector and user behaviors, including complex logins, loading times, and intrusive or poorly placed advertising.
  • Experience in digital, technology, and content strategy.
  • Ability to navigate business priorities in marketing and content alongside software development cycles.
  • Knowledge of streaming technologies, distribution protocols such as RSS, and mobile ecosystems.
  • Ability to mobilize multidisciplinary teams without direct hierarchical authority.
  • User experience and product fluency, including the ability to design simple user journeys.
  • In-depth experience with metrics.
  • Broad general knowledge and demonstrated passion for audio, including radio, podcasts, and music; sound editorial judgment and understanding of modern audio storytelling.
  • Digital and business acumen, with the ability to engage development teams while remaining focused on business objectives.
  • Excellent knowledge of advances in artificial intelligence applied to the field.

Responsibilities

  • Define the strategy to provide the best listener experience across the organization’s platforms.
  • Improve the listener experience to convert linear audiences into digital audiences and support regional teams in achieving this goal.
  • Ensure optimal deployment of all Cogeco Média content on its owned platforms.
  • Lead the governance committee to ensure each app, web, and integration development creates listener value and that sales, marketing, and technology teams share a common vision.
  • Actively identify priorities for the application product backlog based on listener value and business objectives.
  • Lead development of the account-creation strategy to enable personalization, advertising targeting, and listener retention.
  • Define the distribution strategy so Cogeco Média audio content is strategically accessible on other platforms.
  • Establish the strategy for identification and data collection to improve listener experience and contribute to content evolution.
  • Define the best user experience across platforms to maximize audience engagement and retention.
  • Collaborate with the technology department to translate the strategic vision into robust technical specifications.
  • Contribute to the strategy for increasing Cogeco Média digital revenue.
  • Maximize digital audience value by working with revenue teams to integrate advertising solutions that respect listener experience and ensure platform financial viability.
  • Participate in defining performance indicators and targets.
  • Lead audience qualification and acquisition strategy, as well as discoverability strategy, including GEO and partnerships with third-party aggregators.
  • Act as a strategic partner to regional markets, guiding the migration of local linear audiences to digital while maintaining brand consistency across the territory.
  • Align digital strategy with brand standards, digital listener expectations, quality requirements, and company policies.
  • Identify global trends to maintain a competitive advantage in Québec.

Desired Qualifications

  • Bilingualism is preferred because the employee may work with collaborators outside Québec.
  • Experience working in major media organizations, streaming platforms, or performance digital marketing agencies is ideal.

About the Company

Cogeco

Subscription-based Internet, TV, and phone provider

Cogeco is a Canadian telecommunications and media company that provides high-speed Internet, television, and phone services. Its flagship product, EPICO, bundles Internet and TV into one package, sold mainly in Ontario and Quebec, with monthly subscription fees and option for bundled discounts. The company delivers services over its own network and emphasizes customer support available online and in-store seven days a week. Cogeco differentiates itself through its regional focus, integrated EPICO bundles, and a strong emphasis on service reliability and customer care, supported by ongoing network expansion to reach more communities. The overall goal is to offer comprehensive and reliable telecommunications solutions that meet the needs of residential and business customers while maintaining a competitive edge.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Montreal, Canada
Founded
1956

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