Certified Medical Assistant
About the job
- Completion of a nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant.
- Certification from a nationally recognized organization (AAMA, NHA, NCCT, or AMT), or ability to obtain certification within 6 months of hire.
- BLS or ACLS certification, or ability to obtain certification within 90 days of hire.
- Valid driver’s license and reliable transportation.
- Successful completion of a nationally accredited Certified Medical Assistant certification program or relevant work experience and national certification or registration as a Medical Assistant.
- Ability to perform basic math computations.
- Proficiency in computer use, including Microsoft Office.
- Ability to prioritize and multitask.
- Knowledge and understanding of medical terminology.
- Strong communication and interpersonal skills.
- Commitment to patient confidentiality and adherence to HIPAA regulations.
- Assist with supply ordering and tracking by communicating supply needs.
- Manage MA box work for productivity.
- Room patients in a timely manner; perform vital signs, take family and social histories, consolidate medications and immunizations, document PHQ screenings, barriers, history of present illness, and review of systems.
- Complete in-office standing orders, including A1C tests, immunizations, retinal testing, diabetes foot exams, visual acuity and hearing tests, and drug screens.
- Prepare exam rooms and patients for procedures such as minor surgery, physicals, and female exams.
- Review quality measures and prepare for their completion, when applicable.
- Clean examination rooms after each visit and at the end of each day.
- Restock examination rooms weekly and as needed.
- Call patients with lab or test results after a provider has reviewed the results and written recommendations.
- Return patient phone calls promptly; same-day callbacks are preferred, all calls must be returned within 72 hours, and urgent calls must be brought immediately to the provider’s attention.
- Document critical lab values and test results received by telephone, and immediately bring the results and chart to the provider.
- Bring all PT/INR results with the chart to the provider on the day they are received.
- Check sample medications weekly for expiration dates and complete the log.
- Complete documentation related to childhood vaccinations, including IRIS vaccination record forms and parental consent/refusal forms; record each injection’s lot number, expiration date, and site.
- Participate as a Heritage Health PCMH Care Team member in the Patient Centered Medical Home model of care.
- Initial, sign, and date all documentation.
- Support other departments and Heritage Health locations as needed.
- Maintain regular and predictable attendance.
- Perform other job-related duties as assigned.
- A minimum of one year of prior outpatient medical assistant experience is preferred.
About the company
Heritage Health is North Idaho's largest federally qualified health center, providing medical, dental, and behavioral health care across the Coeur d'Alene region for over 40 years. Services include primary care, pediatrics, psychiatric and neurobehavioral therapy, substance use recovery, dental care, and an on-site pharmacy at multiple locations. Patients can reach the organization through a 24-hour nurse hotline, an online portal, self-scheduling, and provider messaging, with sliding-fee discounts and scholarships for those who qualify. What sets Heritage Health apart is its integrated, patient-centered medical home model uniting physical, dental, and behavioral health under one nonprofit system. The goal is to improve the health and quality of life of every patient it serves.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Aurora, Colorado
Founded
2007
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Simplify's Take
What believers are saying
- Heritage Health broke ground on phase two February 5, 2026, signaling active expansion.
- Coeur d'Alene Pediatrics joined Heritage Health June 17, 2026, strengthening referrals and retention.
- September 2026 job postings for 47 roles show hiring momentum across clinical and support functions.
What critics are saying
- Independent pediatric practices keep consolidating; Heritage Health must absorb integration complexity by 2026.
- Heritage Health still depends on reimbursement-sensitive community care, exposing margins to Idaho payer pressure.
- Phase-two expansion at 3700 W. Seltice Way raises execution risk if patient demand softens.
What makes Heritage Health unique
- Heritage Health merged with Coeur d'Alene Pediatrics in 2026, broadening integrated pediatric care.
- Heritage Health offers medical, dental, behavioral health, and pharmacy services under one system.
- Heritage Health supports Medicaid and uninsured families across Coeur d'Alene, Post Falls, Rathdrum, and Kellogg.
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Benefits
Health Insurance
Life Insurance
Disability Insurance
401(k) Company Match
403(b) Retirement Plan
Paid Time Off
Employee Assistance Program
Loan Repayment
Company News
He replaces Dr. Peter Purrington, who is leaving Heritage Health at the end of the year.
Heritage Health launched a remote patient monitoring program thanks to a generous grant from three different rotary clubs in North Idaho.
Heritage Health, in partnership with Northwest Specialty Hospital, will begin offering an antibody therapy designed to reduce the worst symptoms of COVID-19 and prevent hospitalization for people with mild to moderate cases.