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Richemont

Luxury-goods holding company acquiring maisons

Business Operations & Customer Care Intern

Business OperationsPosted on Nov 13
InternshipGlashütte, Germany

About the Job

Requirements

  • A completed basic university degree with a business-administration focus or comparable qualification is required.
  • Strong analytical and conceptual abilities are required.
  • The candidate must be able to work independently and as part of a team.
  • Good knowledge of Excel and confident use of Microsoft PowerPoint are required.
  • Fluent German and English, spoken and written, are required.

Responsibilities

  • Support supply-chain processes such as allocations and returns in close coordination with markets.
  • Create and develop reports and analyses in coordination with the department head.
  • Support the preparation of strategically relevant presentations for business and group management.
  • Support sales projects in Business Operations.
  • Support processing customer orders, including certificates and accompanying materials.
  • Help resolve customer complaints efficiently and professionally.
  • Support sales projects in Customer Care.
  • Perform administrative tasks in support of both departments.
  • Create reports and presentations based on collected data.
  • Participate in team meetings and contribute to ongoing projects.

Desired Qualifications

  • First practical experience is desirable.

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size
10,001+
Company stage
IPO
Headquarters
Bellevue, Switzerland
Founded
1988

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