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Petco

Retail pet supplies, grooming, veterinary care

Groomer

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeYork, PA, USAIn-person

About the Job

Requirements

  • Successful completion of the Pet Stylist Apprentice program with Petco, previous experience as a professional groomer, or completion of a technical grooming training program.
  • High-school diploma or GED is preferred but not required.
  • Ability to exercise independent judgment and solve routine to moderately complex problems using grooming skills and knowledge, with guidance when necessary.
  • Commitment to productivity, performance, and ownership of the role in the grooming salon.
  • Strong attention to detail in executing grooming services accurately and to high standards.
  • Expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
  • High proficiency in breed-specific cuts, styling techniques, and grooming standards.
  • Strong verbal and written communication skills for interacting with pet parents and grooming team members.
  • Ability to handle pets of all sizes and temperaments with care and empathy.
  • Availability to work weekends, evenings, and holidays as required by the grooming schedule.
  • Ability to perform duties involving bending, kneeling, lifting up to 30 pounds, and standing for long periods; may need to use a two-step ladder or other support tools for cleaning and maintenance.

Responsibilities

  • Perform professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet-parent instructions, breed standards, and company policies and procedures.
  • Operate and maintain grooming instruments, including clippers, blades, shears, brushes, and dryers.
  • Prioritize animal safety and well-being, monitor pets for signs of discomfort, illness, or injury, and promptly report concerns to pet owners and store management.
  • Evaluate each pet’s needs, taking coat type, skin conditions, and temperament into account.
  • Interact professionally with pet parents, provide customer service, address grooming-related inquiries, offer grooming recommendations, and resolve questions or concerns in a timely manner.
  • Educate pet parents and provide customized recommendations on grooming maintenance, at-home care practices, and products to support pets’ well-being.
  • Maintain a clean and safe grooming area and salon; disinfect and sanitize tools and equipment; perform daily and weekly cleaning and maintenance, including cleaning air filters, vents, and drains, in accordance with hygiene and sanitation policies.
  • Apply grooming policies, standards, and guidelines to ensure safety, quality, and consistency, and maintain standards in the grooming salon.
  • Train, support, and supervise entry-level trainees when the Grooming Salon Leader is absent.
  • Perform additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.

Desired Qualifications

  • High-school diploma or GED.

About the Company

Petco

Retail pet supplies, grooming, veterinary care

Petco is a comprehensive retailer in pet care, offering a broad range of products and services for pet owners through both online and physical stores. It sells pet supplies and also provides grooming, training, and veterinary care, with additional subscription-based delivery services. Revenue comes from product sales, service fees, and loyalty program memberships (Pals Rewards). The company differentiates itself by delivering a one-stop experience that combines retail, services, and a rewards program, supported by an omnichannel presence. Its goal is to be a trusted, convenient partner for pet owners by providing convenient access to quality products and essential pet care services while building lasting customer relationships through rewards.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1965

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