Full-Time
Staff Software Engineer
Backend
Posted on 5/11/2026
Attentive
1,001-5,000 employees
Personalized SMS marketing platform for eCommerce
Compensation Overview
$213.5k - $313.8k/yr
San Francisco, CA, USA
Hybrid
Hybrid role; 2 days remote per week; on-site in SF (114 Sansome Street, 10th Floor) on other days.
 Software Engineering (1) |
|---|
- Bachelor’s degree or U.S. equivalent in Computer Science, Computer Engineering, or a related field plus 7 years of professional experience as a Software Engineer, Software Developer or any occupation, job title, position performing backend software development and building distributed systems.
- Seven years of professional experience performing software development using Java, Python, and Go.
- Seven years of professional experience performing object oriented programming (including designing, developing, and maintaining scalable, high-performance applications) while adhering to established quality standards (including code reviews, automated testing, and continuous integration practices).
- Seven years of professional experience collaborating with crossfunctional teams (including product, analytics, and engineering) to deliver data-driven software solutions.
- Seven years of professional experience designing, developing, and supporting service-oriented architecture (SOA) (including RESTful web services, SOAP-based services, and Enterprise Service Bus (ESB)) and distributed systems (including AWS services and cloud infrastructure).
- Seven years of professional experience utilizing databases and data platforms (including DynamoDB, PostgreSQL, Snowflake, and Redis) in conjunction with messaging and streaming systems (including Kafka and Pulsar).
- Five years of professional experience performing DevOps practices and utilizing related tools (including Docker and Kubernetes) to support deployment, scalability, and system reliability.
- Three years of professional experience utilizing front-end engineering technologies (including React and Typescript) to support full-stack integration.
- Develop and maintain scalable backend and data systems that power personalized messaging decisions across millions of subscribers.
- Partner with data scientists and ML engineers to produce models for send-time optimization and subscriber engagement propensity.
- Optimize real-time and batch pipelines for performance, reliability, and operational robustness at scale.
- Improve feedback loops and experimentation frameworks to continuously enhance personalization performance.
- Drive engineering best practices in large-scale distributed systems, experimentation, and highscale personalization infrastructure.
- Improve code quality through code reviews, testing, and advocating for best practices.
- Contribute to and help shape technical decisions and stay current with emerging technologies to enhance our products.
- Participate in on-call and production support for multiple service domains, triaging and resolving incidents and customer-facing issues.
- Collaborate cross-functionally with product, design, and analytics to ship impactful, data driven features.
- Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance.
Attentive provides a personalized SMS marketing platform for eCommerce and DTC brands, helping businesses engage customers through targeted text messages to drive revenue. The product works by offering a subscription-based platform with APIs and webhooks that enable seamless, automated SMS campaigns; users can create, manage, and distribute customized messages and access analytics to optimize performance. The company differentiates itself through a focus on personalized, scalable SMS communications for online brands, strong API/webhook integrations, and data-driven insights, rather than generic marketing tools. Attentive’s goal is to help businesses grow revenue and strengthen customer relationships by delivering timely, relevant texts that nurture engagement.
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$863M
Headquarters
Hoboken, New Jersey
Founded
2016
Simplify's Take
What believers are saying
- RCS Business Messaging launch with Google partnership positions Attentive for premium channel shift.
- 128% UK revenue growth and doubled team signals strong international expansion momentum.
- ParTech Punchh integration unlocks restaurant loyalty vertical with 93% SMS preference adoption.
What critics are saying
- iOS 26 inbox filtering reduces SMS engagement 30-40%, eroding core channel performance.
- Klaviyo and HubSpot embed SMS natively, consolidating SMB vendors and compressing margins.
- Twilio and Bandwidth undercut SMS delivery margins through direct carrier relationships.
What makes Attentive unique
- Patented Two-Tap technology expanded to desktop via QR codes captures web traffic.
- AI-powered Concierge service with live agents increased subscriber spending 50% since 2022.
- 10+ billion annual messages sent across SMS, RCS, email with first-party data integration.
Help us improve and share your feedback! Did you find this helpful?
Your Connections
People at Attentive who can refer or advise you
Benefits
Generous PTO
Medical, Dental, & Vision Insurance
Daily Lunch Delivery Credit
Equity
Remote Work & Wellness Benefits
Company-Wide Events & Employee-Led Activities
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 2%SmarterSends has launched an enterprise integration with Attentive that enables distributed marketing teams to operationalise two-way SMS with centralised governance and brand controls. The integration allows organisations to deploy conversational messaging across field, franchise and regional teams whilst maintaining compliance and reporting oversight. The platform enables enterprise-safe two-way SMS conversations with brand guardrails, permissions and approvals, whilst supporting sales and service use cases without compromising marketing governance. It targets organisations including franchise systems, sports venues, retail chains and financial services firms with distributed teams. The integration is available now for enterprise customers requiring governed multi-channel execution across two-way SMS, SMS, email and push notifications. SmarterSends specialises in distributed marketing platforms, whilst Attentive provides omnichannel marketing technology for personalised customer engagement.
Attentive enhances Two-Tap(TM) and adds new omnichannel tools to boost subscriber growth, visibility and compliance. Attentive has expanded its patented Two-Tap(TM) engagement technology - originally focused on mobile - to now include desktop experiences, enabling brands to capture previously missed web traffic and convert it into high-quality mobile subscribers through a simple QR-based opt-in flow, significantly increasing owned audience growth potential. Alongside this extension, Attentive unveiled a suite of new capabilities designed to help marketers navigate evolving inbox behaviours and compliance challenges driven by changes such as iOS 26 inbox filtering, where filtered messages can see substantially lower engagement, and tightening SMS regulations. These enhancements allow brands to unlock several tools for reach protection and expansion across channels. They include inbox visibility tools that identify potential messages and apply fixes for improved delivery, barcode tools that connect email engagement with in-store shopping, and audience sizing tools that allow for enhanced targeting. Automated quiet hours based on location simplify compliance, while AI-powered campaign optimization and template tools reduce effort and improve performance. Additionally, the company's expansion into first-party data within SMS, email, push, ads, and loyalty continues to emphasize the importance of mobile identity-based engagement. Altogether, these innovations are designed to allow brands to protect reach, expand their subscriber base, and comply in an evolving marketing landscape. MarTech360 Bureau 1172 posts 0 comments
Attentive, the omnichannel marketing platform, is expanding its patented two-tap mobile technology to desktop shopping experiences, allowing brands to convert web traffic into mobile subscribers through a QR-based flow. The company also introduced new solutions for iOS inbox visibility, SMS compliance and AI-driven workflows. The updates address growing challenges as Attentive data shows messages routed to filtered inboxes can see 30–40% lower clickthrough and conversion rates. New capabilities include barcode generation for email, automated state quiet hours, improved location detection and AI-powered campaign enhancements. The platform integrates first-party data across SMS, email, push notifications, advertisements and loyalty channels. Attentive serves leading brands including Crate and Barrel, Urban Outfitters and Steve Madden across more than 70 industries.
Yotpo has teamed up with Attentive and Omnisend to ease the migration.
Attentive, the leader in AI-powered mobile marketing, is transforming brand-to-consumer messaging with the U.S. launch of Rich Communication Services (RCS) Business Messaging.