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PACS Services

Post-acute care facility operator and investor

Marketing Director

Full-Time
$70k - $85k/yr
Expert
Bachelor's
Orangeburg, SC, USA+2 moreMore locations: Charleston, SC, USA | Columbia, SC, USA
In Person
Growth & MarketingMarketing Generalist & Management

About the job

Requirements
  • A bachelor's degree from an accredited college or university is required, or five years of marketing or public relations experience in a healthcare setting may be recognized in lieu of the degree.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from managers and employees.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
  • Proficiency in Microsoft Suite products.
  • Ability to occasionally lift and/or move up to 25 pounds, use a desktop or laptop computer for prolonged periods, and regularly sit, stand, walk, talk, read, or hear.
  • Frequent use of office equipment, including a copier/scanner/fax, telephone, and calculator.
  • May be necessary to assist in evacuating residents during emergency situations.
  • Marketing, sales, healthcare marketing, or business development experience is preferred.
  • Experience in skilled nursing, rehabilitation, healthcare marketing, or referral development is a plus.
Responsibilities
  • Develop, coordinate, direct, and administer the facility’s marketing and public relations programs and services.
  • Plan, develop, organize, implement, evaluate, and direct public relations and marketing programs and activities to maintain and increase census and inform the community about the facility, its programs, services, and practices.
  • Maintain a current listing of resident-care employee phone numbers.
  • Develop and maintain written policies and procedures governing the release of information concerning residents, employees, or the facility in accordance with current privacy rules and regulations.
  • Assist department directors in developing and using marketing and public relations policies and procedures, and establish rapport between departments so staff understand their roles in these programs.
  • Review marketing and public relations policies and procedures at least annually and make changes as necessary.
  • Assist in developing, implementing, and tracking customer satisfaction surveys.
  • Interpret policies and procedures governing the release of information to employees, residents, family members, visitors, and government agencies as necessary.
  • Ensure public information materials, including policy manuals, brochures, and information packets, accurately and fully describe facility services.
  • Ensure employees follow established policies and procedures governing the release of information.
  • Organize and implement ongoing internal communications through bulletin boards, house organs, committee meetings, newsletters, brochures, and public announcements.
  • Schedule and participate in departmental meetings about marketing and public relations programs and activities.
  • Provide creative support to activity and social services departments in developing resident programs and publications as necessary.
  • Maintain liaison with families, residents, community leaders, and civic leaders.
  • Participate in community service and civic groups to obtain information and seek their support for charitable activities on behalf of the facility.
  • Contact news media when new programs or promotions are implemented that may benefit the facility and community.
  • Keep the Administrator informed of newspaper, radio, and television coverage of noteworthy items that may affect the facility or its governing regulations.
  • During emergencies, establish a public relations area to ensure information is released accurately and in accordance with established emergency policies.
  • Assist department directors in planning, conducting, and scheduling in-service training classes, on-the-job training, and orientation programs concerning the facility’s marketing and public relations programs and activities.
  • Create and maintain an atmosphere of warmth, personal interest, positive emphasis, and calm throughout the facility.
  • Follow ergonomics policies and procedures for lifting techniques, repetitive tasks, and use of safety equipment and supplies to prevent work-related injuries and illnesses.
  • Prepare a departmental operating budget for the Administrator’s approval and allocate resources to carry out facility programs and activities.
  • Serve on facility committees as directed by the Administrator.
  • Maintain confidentiality of resident-care information, including protected health information, and report known or suspected unauthorized disclosures.
  • Interpret resident rights to residents, families, and staff as necessary or appropriate.
Desired Qualifications
  • Marketing, sales, healthcare marketing, or business development experience is preferred.
  • Experience in skilled nursing, rehabilitation, healthcare marketing, or referral development is a plus.

About the company

PACS Group is a holding company that runs a national platform of post-acute care facilities. It acquires, owns, and manages skilled nursing facilities, assisted living centers, and other long-term care sites, then provides healthcare services to patients after hospital stays. Revenue comes from services provided at these facilities and is paid by Medicare, Medicaid, private insurance, and patient payments. The company’s performance depends on occupancy, reimbursement rates, and how efficiently the facilities are run. Compared with competitors, PACS stands out as a large, publicly traded operator with a broad national footprint focused on growing its post-acute care platform through acquisitions and operational improvements. Its goal is to expand access to post-acute care and create value by owning and optimizing a network of care facilities that serve elderly and chronically ill patients.

Company Size

11-50

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2015

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Simplify's Take

What believers are saying

  • Q2 2026 revenue hit $1.43 billion, up 9.1%, with net income up 49.8%.
  • Management raised 2026 Adjusted EBITDA guidance to $640 million-$660 million on August 4, 2026.
  • Board authorized $250 million buybacks on May 7, 2026, signaling cash generation.

What critics are saying

  • DOJ and SEC probes remain open, including Medicare claims, referrals, and accounting controls.
  • Manchin v. PACS and derivative actions target 2024 disclosures; dismissal motions remain pending.
  • A DOJ billing conviction threatens PACS's Medicare-dependent model before 2027 closings.

What makes PACS Services unique

  • Locally led, centrally supported operations standardize quality while preserving market-level clinical execution.
  • Durable scale across 324 communities in 17 states creates acquisition density and referral leverage.
  • 2026 acquisitions in Alaska, Idaho, Texas, and Montana broaden PACS's western footprint.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Paid Vacation
  • Unlimited Paid Time Off
  • Health Savings Account/Flexible Spending Account
  • Employee Assistance Plan

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
Yahoo Finance
May 13th, 2026
PACS Group beats Q1 estimates with $0.50 EPS and $1.42B revenue despite 12.5% year-to-date stock decline

PACS Group reported quarterly earnings of $0.50 per share, beating the Zacks Consensus Estimate of $0.42 per share by 19%. This compares to earnings of $0.17 per share a year ago. The medical services company posted revenues of $1.42 billion for the quarter ended March 2026, surpassing estimates by 5%. Year-ago revenues were $1.28 billion. The company has topped consensus revenue estimates three times over the past four quarters. Despite the strong results, PACS shares have declined 12.5% year-to-date, underperforming the S&P 500's 8.1% gain. The company currently holds a Zacks Rank of Buy, suggesting shares may outperform the market near-term. Current consensus estimates project earnings of $0.54 per share on revenues of $1.41 billion for the coming quarter.

Business Wire
May 1st, 2026
PACS Group acquires Alaska care facility, plans 150-bed skilled nursing centre by 2028

PACS Group has acquired Ridgeway Senior Living, a post-acute care facility in Anchorage, Alaska, marking its fourth property in the state. The company has also purchased adjacent land to construct a 150-bed skilled nursing facility, expected to be completed by 2028. The expansion brings PACS' portfolio to 325 communities across 17 states, with nearly 36,000 beds. Chief executive Jason Murray said the new campus will provide a full continuum of care and become a valuable community asset. Founded in 2013, PACS Group is one of the largest post-acute platforms in the United States, serving over 31,000 patients daily. The company provides technology and administrative support services to reduce operational burdens on healthcare facilities.

Associated Press
Apr 27th, 2026
PACS Group appoints Carey Hendrickson as chief financial officer

PACS Group has appointed Carey P. Hendrickson as chief financial officer, effective 27 April 2026. Hendrickson brings nearly four decades of financial leadership across healthcare, senior living and media sectors. Most recently, Hendrickson served as CFO of U.S. Physical Therapy, overseeing 779 outpatient clinics across 44 states. He previously held CFO roles at Capital Senior Living Corporation, managing 128 communities across 23 states, and Belo Corp. He succeeds Mark Hancock, PACS's co-founder and executive vice chairman, who will retire by 30 June 2026 whilst remaining on the board as vice chairman. PACS operates over 320 post-acute care and senior living facilities across 17 states, serving more than 31,700 patients daily.

Business Wire
Apr 27th, 2026
PACS Group co-founder and CFO Mark Hancock to retire after growing company from 2 facilities to $5.29B revenue

PACS Group has announced that co-founder and chief financial officer Mark Hancock will retire on 30 June 2026. He will continue serving on the company's board of directors as vice chairman. Hancock co-founded PACS in 2013 with Jason Murray, starting with two post-acute care facilities in San Diego. Under his leadership, the company expanded to 323 facilities across 17 states, serving over 31,700 patients daily and generating $5.29 billion in revenue in 2025, representing 29.3% year-on-year growth. Hancock guided PACS through its successful initial public offering on the New York Stock Exchange in April 2024 and served as interim CFO from September 2025. He will be succeeded by Carey P. Hendrickson, who was appointed CFO on 27 April 2026.

Yahoo Finance
Mar 5th, 2026
PACS Group appoints Optum CEO Dr Patrick Conway, former CMS deputy administrator, to board

PACS Group, a leading post-acute healthcare platform, has appointed Dr Patrick Conway to its board of directors. Dr Conway currently serves as CEO of Optum, UnitedHealth Group's health services division with revenues exceeding $200 billion. From 2011 to 2017, Dr Conway served as deputy administrator for innovation and quality at the Centers for Medicare and Medicaid Services, where he also held roles as director of the Center for Medicare and Medicaid Innovation and chief medical officer. During his tenure, he led the transformation of Medicare payment policy, increasing payments in alternative payment models from virtually zero to over 30% of total Medicare payments. Jason Murray, chairman and CEO of PACS Group, described the appointment as transformative for the post-acute and skilled nursing sector.