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S:US

Provides services for homelessness, mental health

Assistant Program Director

Residential & Direct SupportUpdated on Nov 11
Full-timeBronx, NY, USA$65k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Human Services or a related field is required.
  • A minimum of 1 year of experience working with individuals with Intellectual and Developmental Disabilities is required.
  • A minimum of 1 year of experience in the role of Qualified Intellectual Disability Professional with individuals with intellectual and developmental disabilities is required.
  • Demonstrated knowledge of day habilitation services, Supported Employment, OPWDD regulations, and Medicaid billing processes is required.
  • Bilingual ability is required.
  • The ability to escort persons supported in community settings and provide direct care when needed is required.
  • Willingness to provide on-call support and respond to emergencies as required is required.

Responsibilities

  • Lead the development and implementation of individualized person-centered Staff Action Plans aligned with each person's Life Plan, promoting valued outcomes and meaningful engagement.
  • Oversee daily operations of the Day Habilitation program, ensuring quality services are delivered, documented, and compliant with OPWDD and Medicaid requirements.
  • Support and mentor Direct Support Professionals and staff through training, coaching, and role modeling to enhance skills, compliance, and person-centered practices.
  • Support the Program Director with program management, staff supervision, and emergency responsiveness during high-demand periods.
  • Promote continuous quality improvement and advocate for the rights, dignity, and independence of persons supported.
  • Develop, monitor, and coordinate Staff Action Plans that reflect meaningful, person-centered outcomes.
  • Advocate for persons supported during Life Plan meetings, ensuring their preferences and voices are represented.
  • Participate in screening, admission, and discharge processes to ensure smooth transitions.
  • Facilitate community integration and participation in activities that promote socialization, volunteerism, recreation, and personal growth.
  • Provide leadership, mentoring, and coaching to Direct Support Professionals and support staff.
  • Conduct staff training on compliance, person-centered planning, Medicaid billing, and program policies.
  • Lead and facilitate meetings with stakeholders and the person's circle of support.
  • Ensure adequate staffing and skill development in alignment with program needs and regulations.
  • Assist with managing program budgets and resource allocation.
  • Respond to emergencies and provide 24-hour on-call support as needed.
  • Ensure all program activities comply with OPWDD regulations, Medicaid billing requirements, and agency policies.
  • Monitor accurate data collection, documentation, and timely submission of billing and reports.
  • Participate in audits, quality assurance, and quality improvement initiatives.
  • Maintain records, ensuring all documentation, signatures, and dates are accurate and complete.
  • Implement S:US policies and uphold standards related to health, safety, and fire regulations.
  • Continuously evaluate program performance and identify opportunities for enhancement.
  • Promote a culture of feedback and collaboration among staff, persons supported, and stakeholders.
  • Ensure adherence to CARF standards and best practices in day habilitation services.

Desired Qualifications

  • Experience in staff supervision, person-centered planning, and program management is preferred.
  • SCIP-R, CPR, and First Aid certifications are preferred; training is provided if needed.
  • Proficiency in basic computer applications, including Microsoft Office, Teams, and Windows, is preferred.

About the Company

S:US

Provides services for homelessness, mental health

S:US provides services and advocacy for underserved New Yorkers who face homelessness, developmental disabilities, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. It delivers direct, tailored supports in NYC and Long Island through housing assistance, health and behavioral services, case management, and community programs to help people achieve stability. The organization combines long-term advocacy with a broad set of programs across housing, health, crisis intervention, and justice issues, supported by decades of experience and about 1,800 staff. Its goal is to empower people to lead lives of purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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