Full-Time

Sales Associate

Confirmed live in the last 24 hours

Warby Parker

Warby Parker

1,001-5,000 employees

Direct-to-consumer affordable eyewear retailer

Consumer Goods

Entry

Akron, OH, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Excited to work and learn at a fast-paced, high-growth company
  • Backed by customer-facing experience in a service-minded environment
  • A proactive, adaptable problem-solver who reacts quickly in unexpected situations
  • A positive team player who leads by example
  • Able to effectively communicate with a variety of people
  • Organized, attentive, and detail-oriented
  • An energetic self-starter with an entrepreneurial spirit
  • Interested in fashion and technology
  • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
Responsibilities
  • Communicate Warby Parker's values and brand philosophy on the sales floor
  • Delight customers through nothing-but-wonderful service
  • Demonstrate unparalleled product knowledge and offer exceptional style advice
  • Dream up ways to reinvent retail and the glasses-shopping experience
  • Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
  • Help foster an inclusive culture by treating customers and colleagues with respect

Warby Parker offers stylish and high-quality prescription glasses and sunglasses directly to consumers at affordable prices, starting at $95, which includes lenses. Their unique Home Try-On program allows customers to select five frames to try at home for free, making the shopping experience convenient and reducing the challenges of buying eyewear online. Unlike traditional retailers, Warby Parker combines online and physical retail channels, allowing customers to try on frames in person at their stores. The company also has a social mission, distributing a pair of glasses to someone in need for every pair sold, which enhances their brand reputation and customer loyalty. Warby Parker's focus on affordability, convenience, and social responsibility sets it apart in the eyewear market.

Company Stage

IPO

Total Funding

$842.9M

Headquarters

New York City, New York

Founded

2010

Growth & Insights
Headcount

6 month growth

5%

1 year growth

12%

2 year growth

18%
Simplify Jobs

Simplify's Take

What believers are saying

  • Warby Parker's continuous expansion into new physical locations indicates strong market demand and growth potential.
  • The company's affordable pricing strategy makes high-quality eyewear accessible to a broader audience, driving customer acquisition and retention.
  • Their social mission not only helps those in need but also strengthens customer loyalty and brand reputation.

What critics are saying

  • The eyewear market is highly competitive, with numerous brands offering similar products at competitive prices.
  • Expansion into new physical locations requires significant capital investment and operational management, which could strain resources.

What makes Warby Parker unique

  • Warby Parker's Home Try-On program offers a unique, risk-free shopping experience that sets it apart from traditional eyewear retailers.
  • Their buy-one-give-one social mission enhances brand loyalty and differentiates them from competitors who lack a social impact component.
  • By combining online and offline sales channels, Warby Parker provides a seamless customer experience that many direct-to-consumer brands struggle to achieve.

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