The Mosaic Company (NYSE: MOS) is the world’s leading integrated producer of concentrated phosphate and potash—two of the three most important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout North America (U.S./Canada) and South America.

At Mosaic We Help the World Grow the Food it Needs - Apply today and join our team!

The IT Solutions Analyst Lead is responsible for leading the deployment, maintenance and improvement of business applications and systems including estimates, designs, configuration/development, deployments, meeting timelines and quality standards. In addition, this person will provide technical leadership for Commercial technology platforms, including Salesforce Experience Cloud, Sales Cloud, Service Cloud, and Agentforce. This role partners with other teams for platform strategy and solution architecture while driving delivery execution and continuous improvement initiatives that enable customer engagement, sales effectiveness, and service excellence across global Commercial operations. The individual will partner closely with business and technology stakeholders to define roadmaps, evaluate emerging capabilities, deliver scalable solutions, and lead the adoption of AI-powered experiences, intelligent automation, and Agentforce-enabled digital agents that support the organization's future growth objectives.

What will you do?

Lead the deployment, maintenance, enhancement, upgrade, and troubleshooting of Salesforce Experience Cloud, Sales Cloud, Service Cloud, Mobile, Agentforce, and related Commercial business solutions.
Lead assigned portions of and participate in the analysis, prioritization, design, and documentation of business requirements, technical specifications, data mappings, diagrams, process flows, user stories, and acceptance criteria for developers, administrators, Agentforce builders, and testers to follow.
Translate business and non-technical requirements into scalable technical specifications, solution designs, Agentforce use cases, and measurable outcomes.
Lead/Partner on the setup, configuration, development, and technical implementation of Salesforce and Agentforce solutions, including Lightning Web Components, Apex, Flows, security models, responsive designs, and mobile-first user experiences.
Apply and enforce best practices for scalability, security, supportability, maintainability, performance, reuse, data governance, and responsible AI.
Partner with other teams to maintain overall solution architecture, integrity, reliability, and alignment across Salesforce Experience Cloud, Sales Cloud, Service Cloud, Mobile, Agentforce, and connected enterprise platforms.
Evaluate requirements and define solution capabilities, limitations, dependencies, risks, and appropriate approaches using platform configuration, custom development, automation, AI-assisted capabilities, and integrations.
Work with System Architects, Security, Data Governance, Integration, and application teams to ensure Salesforce and Agentforce solutions align with the organization’s technology stack, architecture standards, access controls, responsible AI principles, and applicable compliance requirements.
Lead as assigned and partner with other teams for the evaluation, design, configuration, testing, deployment, and support of Agentforce use cases, including agent topics, instructions, actions, grounding, permissions, guardrails, monitoring, and human handoff or escalation patterns.
Communicate solution context, design decisions, technical tradeoffs, and implementation intent while aligning Product Owners, business stakeholders, developers, administrators, QA resources, Agentforce builders, and vendors on the technical direction.
Work with vendors and suppliers to evaluate solution and service options, ensuring business, technical, security, integration, support, and AI governance requirements are incorporated into solution designs.
Establish and enforce Salesforce development standards, reusable design patterns, code-review practices, Agentforce configuration and testing standards, documentation requirements, Definition of Done, and technical-debt management as part of the solution roadmap.
Conduct regular reviews of platform health, system performance, solution behavior, Agentforce response quality, security, adoption, support effectiveness, and opportunities for continuous improvement.
Define and coordinate system integration, regression, performance, security, mobile-device, end-to-end, and Agentforce testing procedures, including the development of test cases and validation of expected business outcomes.
Develop and maintain technical documentation, including solution designs, Agentforce use-case and configuration documentation, technical decision records, deployment procedures, testing evidence, support runbooks, data mappings, and system processes.
Lead deployment readiness, production validation, hypercare, system monitoring, incident triage, root cause analysis, error resolution, and sustainable corrective actions for Salesforce, Agentforce, and related integrations.
Serve as the subject matter expert for Salesforce and Agentforce solution development within the assigned area, providing hands-on technical direction, mentoring and coaching team members, and reviewing work performed by developers, administrators, Agentforce builders, and junior technical resources.
Other job duties and projects as assigned.

What do you need for this role?

Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field required.
7+ years of experience delivering enterprise technology solutions, systems analysis, and business application support.
5+ years of hands-on Salesforce experience designing, developing, implementing, and supporting solutions in large enterprise environments.
5+ years of experience leading the design, configuration, development, testing, deployment, and support of business process solutions.
Strong hands-on experience with Salesforce Experience Cloud, Sales Cloud, and Service Cloud.
Demonstrated experience implementing, configuring, or supporting Salesforce Mobile and Salesforce Agentforce capabilities, AI-enabled solutions, digital agents, intelligent automation, or comparable conversational AI platforms.
Experience evaluating business requirements and translating them into scalable technical architectures, solution designs, integrations, and automation strategies.
Strong understanding of CRM, customer engagement, sales, customer service, and related business processes, and how technology solutions support those processes.
Advanced knowledge of Salesforce platform capabilities, including Lightning Web Components (LWC), Apex, Flow, security model, sharing rules, permission management, APIs, and integration frameworks.
Experience installing, configuring, documenting, testing, training, deploying, and supporting enterprise SaaS solutions.
Strong understanding of solution architecture principles, scalability, security, supportability, system performance, and responsible AI practices.
Experience working with enterprise integrations, APIs, middleware platforms, authentication frameworks, data mapping, and cross-platform solution architectures.
Working knowledge of Agile delivery methodologies, Scrum, Kanban, backlog refinement, estimation, technical decomposition, and release planning.
Proven ability to assess business needs, identify risks and constraints, and recommend practical, sustainable technology solutions.
Strong proficiency in estimation, planning, prioritization, and management of multiple concurrent initiatives.
Effective leadership, mentoring, and coaching skills with experience guiding developers, administrators, vendors, and cross-functional delivery teams.
Strong verbal, written, listening, facilitation, and presentation communication skills with the ability to communicate effectively with technical and business audiences at all organizational levels.
Demonstrated analytical thinking, problem-solving, troubleshooting, root-cause analysis, conflict resolution, and decision-making capabilities.
Ability to work effectively in a fast-paced, changing environment while managing competing priorities, dependencies, production issues, and delivery commitments.
Demonstrated ability to collaborate across Product Owners, business stakeholders, architecture, integration, security, data governance, and support teams.
Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio, Teams, Jira, Azure DevOps, ServiceNow, and related collaboration and delivery tools.
Salesforce certifications such as Platform Developer I, Platform Developer II, Experience Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, Application Architect, System Architect, Agentforce Specialist, or equivalent technical certifications are preferred.
Experience supporting integrations with SAP, ERP platforms, or other enterprise business applications through SAP CPI or comparable middleware solutions is a plus.

What's in it for you:

A competitive base salary + bonus incentives 
11 paid holidays each year 
A generous 401k with a company match and annual company contribution
Paid sick leave
Paid vacation time
A robust benefits package which includes Medical, Dental, and Vision insurance, life & disability 
Tuition reimbursement
Paid Paternity/Maternity Leave

#LI-KM1

About the company

Mosaic supplies crop nutrients and fertilizers to farmers worldwide. Its products are formulated to meet crop nutrient needs, helping fields grow with better yields by delivering essential nutrients through fertilizers and other soil amendments. The company operates in North and South America, employs over 13,000 people across six countries, and distributes products globally. Mosaic differentiates itself by focusing on sustainability and corporate citizenship, seeking to maximize efficiency and minimize environmental impact while maintaining transparent, ethical practices and strong ESG performance to build trust with customers and communities. The company’s goal is to support global food production by providing reliable, responsible fertilizer solutions that boost productivity while reducing environmental footprint.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Tampa, Florida

Founded

2004

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Simplify's Take

What believers are saying

Q2 2026 adjusted EBITDA reached $407 million, beating catastrophe narratives despite losses.
Analysts still target $27 to $32, backing margin recovery into 2027.
Lower capex and working-capital release can lift cash flow as sulfur normalizes.

What critics are saying

Louisiana idled phosphate plants and 206 layoffs by October 10 expose operational fragility.
Q2 phosphate margins turned negative from sulfur and ammonia costs, crushing earnings.
If sulfur stays scarce into 2027, Mosaic loses volume, cash, and bargaining power.

What makes Mosaic unique

Mosaic controls phosphate and potash assets across Americas, protecting supply in fertilizer shortages.
Renuvis Enzara, launched August 17, 2026, expands Mosaic Biosciences beyond commodity fertilizers.
Its debt tender and redemption program cut near-term maturities, strengthening financing flexibility.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Health Savings Account/Flexible Spending Account
Tuition Reimbursement

Company News

What Now Media Group

Oct 15th, 2026

A Florida fertilizer plant will halt operations, affecting 199 employees.

A Florida fertilizer plant will halt operations, affecting 199 employees. Mosaic Company idles operations at South Fort Meade, impacting 199 employees due to severe sulfur shortages affecting production. Published Date: October 15, 2026, 9:55 AM EDT Representative Image, 199 employees at Mosaic's facility in South Fort Meade will face layoff (Image credit: Photo by Kampus Production from Pexels) The Mosaic Company, a Tampa-based agricultural firm, in a 60-day Worker Adjustment and Retraining Notification (WARN) Act letter to the Florida Department of Commerce, announced it will halt operations at its South Fort Meade plant temporarily, which will affect 199 employees. Ad ends in 24 The employee reductions are scheduled to begin December 8, 2026, according to the WARN filing. The decision to idle the facility is due to a critical shortage of sulfur, the main component used by the company to produce fertilizer that it supplies all over the world. The Mosaic Company produces phosphate and potash crop nutrients used by farmers worldwide. The company turns raw phosphate rock and potash ore into essential fertilizers for crops. Uncertainty moving forward. Ron Yasurek, Vice President of Phosphate for North America at Mosaic, stated in the letter dated October 5 that the decision to temporarily idle operations came only after every possible alternative was exhausted. Mosaic has been monitoring the sulfur supply closely for the last several months. Still, current market conditions and lack of alternative sources forced the decision to close the South Fort Meade facility temporarily. Mosaic expects the shutdown to be temporary but said it cannot predict how long the sulfur shortage will continue. Market projections are predicting the closure could exceed half a year. "Our goal has been and continues to be, restarting our South Fort Meade operations as soon as conditions allow us to do so safely, reliably and sustainably. We will continue pursuing supply options, evaluating market conditions, and assessing opportunities to safely resume operations at the earliest possible opportunity. However, as of right now, we believe this idle will exceed six months," the letter stated. The facility will be maintained in the interim by a small group of employees who will be responsible for essential duties that will ensure the facility remains in compliance with environmental codes and able to restart operations when the time comes. The company said it was still finalizing which positions would be retained during the shutdown. Employee support. Affected employees are represented by Local 814C of the International Chemical Workers Union Council, part of the United Food and Commercial Workers Union. Union contracts state that hourly workers who are affected by the closure have rights that allow them to bump into alternative positions. Mosaic stated that it is committed to assisting affected employees and plans to coordinate with the local government to offer support through this transition. Anyone with questions, concerns or seeking assistance during the transition is asked to contact the Mosaic Human Resources Manager. Mosaic said the timing of a restart will depend on sulfur supply conditions. Love its content? Add WhatNow as a preferred source on Google to see more of its trusted coverage when you search. Be the first to know. From new restaurant openings to exciting retail launches and real estate insights, be the first to know what's happening in News Linda Lindner is an accomplished journalist and communications strategist with more than 20 years of experience covering business, commercial real estate, leadership and organizational issues. Linda combines strong journalistic instincts with analytical and communications expertise, including experience with commercial real estate metrics and business intelligence. She is particularly skilled at taking complex information and turning it into clear, engaging stories that readers can understand and connect with. Throughout her career, Linda has written across multiple professional platforms and publications, building a diverse portfolio in journalism, business communications and content strategy. Her passion is simple: finding the story behind the information and telling it in a way that makes people care.

AgroPages.com

Sep 25th, 2026

The Mosaic Company announces Executive Leadership changes.

The Mosaic Company announces Executive Leadership changes. Sep. 25, 2026 The Mosaic Company united states follow. The Mosaic Company (NYSE: MOS) announced that Karen Swager, Executive Vice President - Operations, plans to retire. Walt Precourt, Senior Vice President and Chief Administrative Officer (CAO) will assume the role of Executive Vice President - Operations effective December 1. Ms. Swager will continue to serve as a senior advisor until her retirement in the second quarter of 2027. Mr. Precourt joined Mosaic in 2009 and has led the company's phosphate and potash businesses, as well as its Environmental, Health and Safety (EHS) and Strategy work. In his current role as CAO, Mr. Precourt leads the company's Procurement, Human Resources, Public Affairs and Global Business Services groups. He has been a member of the company's Executive Leadership Team since 2014. "I am pleased that Walt will lead our operations as we continue to navigate challenging business conditions, especially in phosphate," said President and CEO Bruce Bodine. "Walt's thoughtful leadership and thorough knowledge of Mosaic's complex operations are well known and widely appreciated across the company. I have every confidence that he will build on Karen's legacy of steady improvements at our operating sites." In addition to leading global operations, Mr. Precourt will lead the company's EHS function. He will continue to be based in Mosaic's Tampa executive office. Ms. Swager's career at Mosaic and predecessor companies spans over three decades. She served as General Manager of several Mosaic operating facilities, led the potash business and the company's supply chain, and assumed the role of EVP - Operations in 2023. "Karen has had a remarkable career at Mosaic," Mr. Bodine said. "Her legacy of leading with heart and courage, and of driving safety, efficiency and value, will be forever etched in our company's history. I know that everyone at Mosaic joins me in wishing her all the best in retirement."

C-W Valley Co-op

Sep 23rd, 2026

Walt Precourt Promoted To Mosaic Company's Exec VP/Operations

Walt Precourt Promoted To Mosaic Company's Exec VP/Operations | Published on: Sep 23, 2026

Yahoo Finance

Sep 17th, 2026

Mosaic posts $273M loss as fertiliser giant launches enzyme treatment for crop residue

Mosaic Biosciences, a unit of The Mosaic Company, launched Renuvis Enzara on 17 August, an enzyme-based treatment designed to accelerate crop residue breakdown after harvest. The launch came less than two weeks after Mosaic reported a second-quarter net loss of $273 million, reversing the $411 million profit from the same period in 2025. The enzyme technology works in cold soil down to 32 degrees Fahrenheit, targeting structural fibres in crop residue to help farmers achieve plant-ready fields faster. Mosaic's second-quarter revenue reached $2.8 billion, but the company posted a $36 million operating loss. The phosphate segment recorded a $104 million operating loss, whilst Mosaic Fertilizantes swung to a $41 million loss from $109 million in earnings year-over-year.

Spot On Louisiana

Aug 28th, 2026

Over 200 Mosaic employees laid off at two facilities amid sulfur supply shortage.

Over 200 Mosaic employees laid off at two facilities amid sulfur supply shortage. DONALDSONVILLE - The Mosaic Company will lay off over 200 employees at two of its Louisiana facilities due to ongoing sulfur supply constraints affecting phosphate fertilizer pro...

Mosaic

IT Solutions Analyst Lead

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