Senior Operational Excellence Manager - Federal

Overview

Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Senior Operational Excellence Manager to provide Operational Excellence (OpEx) resources across projects in a single Business Unit (BU) or multiple small BUs. This role will sit primarily in the office. 

Who are we?  

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1873. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! 

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Who are you? 

You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual.  

You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane’s business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future.  

Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. 

What’s in it for you?   

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. 

Responsibilities

• Identifies project risks for Project Health Assessments (PHAs), engages internal resources to develop resolutions, and evaluates plans to achieve successful resolution and/or mitigate risk
• Reviews client survey feedback and ensures proper follow-up, helps project team make plan to exceed expectations
• Ensures strategic plan is being implemented and followed
•  Contributes to and presents in the companywide, monthly OpEx peer group meetings
• Participates in functional peer groups as relevant to current tasks, roles, and responsibilities
• Assists in responding to internal audits conducted within the BU/Division
• Participates in GMP executive team reviews and lump sum bid reviews
• Develops and implements process improvements with project teams
• Acts as a resource for any operational issues that arise on a project (field, financial, etc.)
• Facilitates trainings on OpEx core functions
• Responsible for the career development and coaching of team members
• Fosters a positive and inclusive work environment to motivate and engage team members
• Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals

Qualifications

EXPERIENCE/EDUCATION

• Bachelor’s degree in Architecture or Construction Management
• 10+ years of experience in the construction industry
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS & ABILITIES

• Ability to independently and critically analyze project performance, project risks, determine root causes, recommend corrective actions, and report to BU leadership
• Communicate with power and influence
• Passionate about client relationships and satisfaction
• Passionate for continuous improvement and drives for results
• Has advanced knowledge of the Project Financial Forecast
• Ability to clearly and effectively communicate the “Why” of our policies and procedures
• Advanced analytical skills using MicroStrategy and knowledge of customizing reports for their use
• Ability to develop alternative solutions to problems and recommend the best solution for the company

Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.

The pay ranges from $123,600 - $192,700 plus benefits and retirement program.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Click here to view the physical demands and working conditions required to perform this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.