Senior Customer Account Executive

Senior Customer Account Executive (Enterprise)

Billtrust is seeking a proven enterprise sales leader to manage and expand relationships with our most strategic and high-value customers. In this senior role, you will own complex, global account relationships, driving growth through upsell, cross-sell, and multi-year strategic expansion of our industry-leading SaaS order-to-cash and digital payments solutions.

You will engage with Fortune 1000 enterprises with sophisticated billing structures, global operations, and multi-layered decision-making. These organizations require scalable AR and payments platforms that support digital transformation, working capital optimization, and regulatory compliance. Your ability to influence C-level stakeholders, orchestrate cross-functional teams, and deliver measurable value will be central to your success.

What You’ll Do:

• Enterprise Account Growth: Own executive-level relationships within large, complex accounts, driving expansion across business units, regions, and functions.

• Strategic Engagement: Lead high-level conversations with CFOs, CIOs, and senior finance, IT, and procurement leaders to align Billtrust solutions with enterprise priorities such as digital transformation, automation, compliance, and operational efficiency.

• Tailored Solutioning: Deliver compelling, industry-specific presentations and solution roadmaps that showcase measurable business outcomes.

• Account Strategy: Develop and execute multi-year account plans focused on retention, expansion, and innovation, ensuring long-term customer value and revenue growth.

• Cross-Functional Leadership: Partner closely with Customer Success, Product, Implementation, and Marketing to align resources and deliver exceptional customer experiences across the lifecycle.

• Enterprise Complexity: Navigate global ERP ecosystems, complex IT/security requirements, procurement processes, and multi-phase contract negotiations.

• Market Insights: Provide strategic feedback from enterprise customers to influence product innovation and go-to-market priorities.

What You’ll Bring to the Team:

• Enterprise SaaS Expertise: 7+ years of progressive experience in enterprise account management or strategic sales roles, with a track record of success driving growth in $150K–$1M+ ARR deals.

• Complex Sales Leadership: Proven ability to lead multi-stakeholder, C-level engagements in global enterprises, navigating sophisticated buying cycles and consensus-driven decisions.

• FinTech / AR Automation Knowledge: Experience selling SaaS platforms in AR automation, payments, ERP integrations, or related financial technology strongly preferred.

• ERP Ecosystem Familiarity: Working knowledge of ERP platforms (SAP, Oracle, NetSuite, Workday, etc.) and the integration/security considerations within enterprise IT environments.

• Sales Excellence: Mastery of structured sales methodologies (e.g., MEDDIC, Challenger, Miller Heiman) and disciplined pipeline management practices.

• Executive Presence: Exceptional communication skills with the ability to influence senior leaders and boards, delivering both strategic insights and tactical outcomes.

• Data-Driven Mindset: Skilled at leveraging customer KPIs and business data to craft value-based solutions.

• Collaboration & Leadership: History of orchestrating cross-functional teams and driving outcomes in fast-paced, metrics-driven environments.

• CRM Proficiency: Expertise with Salesforce.com or equivalent enterprise CRM platforms.

• Flexibility: Ability to travel up to 20% for executive meetings, QBRs, and strategic onsite engagements.

Compensation

The expected base salary range for this position is $115,000 – $150,000 annually, plus commissions and performance-based incentives. Total compensation will vary depending on skills, experience, and geographic location. Certain roles may also qualify for equity or other incentive plans. Additional details will be provided during the interview process.