Sabio

CX solutions via cloud and consulting

Backend Developer

Backend EngineeringUpdated on Nov 13

ContractMadrid, SpainNo salary listedHybrid

About the Job

Requirements

A bachelor's degree in information technology, telecommunications, mathematics, or a related major is required.
At least 4 years of experience in Java, ideally Spring Boot, developing microservices and REST APIs is required.
Experience throughout the software development lifecycle, from idea to delivery, is required.
Experience with relational databases, including queries, modelling, and performance, is required.
Experience with CI/CD platforms and tools such as Git, GitLab, Jenkins, Bamboo, or Spinnaker is required.
Knowledge of system integration technologies and methods, including REST/JSON, SOAP/XML, and OAuth2/JWT authentication, is required.
Experience with logging and monitoring tools such as the ELK stack or Kibana is required.
Experience with Kubernetes, Git, and CI/CD pipelines such as GitLab or Jenkins is required.
Experience working directly with customers or key stakeholders and translating customer requirements into sound designs and efficient implementations is required.
A good level of written and spoken English is required.

Responsibilities

Analyze, design, and develop Java and/or .NET applications.
Develop new applications and maintain existing applications.
Produce technical and functional project documentation describing processes and functionality.
Carry out test plans and ensure the quality of software produced.
Manage code deployment in a variety of customer environments.
Ensure systems are secure and protected against cybersecurity threats.
Work with other software developers and software engineers to ensure development follows established processes and works as intended.
Design, develop, and maintain microservices and REST APIs that integrate client systems with third-party platforms.
Publish and manage APIs via an API Manager, including security, policies, and versioning.
Monitor services and analyze incidents using logs and dashboards in Kibana.
Provide support and resolve incidents relating to integrations in production.
Collaborate on the development and maintenance of front-end applications.

Desired Qualifications

Experience integrating CX solutions such as Genesys Cloud or Engage, or Salesforce.
Experience with API managers such as WSO2, Azure API Management, or Apigee.
Basic knowledge of front-end development using Angular, React, or JavaScript.
Relevant experience in contact centre environments or integrations with CX solutions such as Genesys Cloud.

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

We are currently looking for a passionate and enthusiastic Backend Developer to join our team to cover a long term leave in the teams.

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

Sabio is looking for an Experienced Backend Developer to join our team in Madrid and help us design and implement the most sophisticated integrations between complex CX environments for the most important companies across Europe.

Work with the team to:

Analyze, design and develop Java and/or .NET applications.
Develop new applications and maintaining existing ones.
Do project documentation. Technical and functional documentation of processes and functionality.
Carry out test plans and ensuring the quality of software produced.
Manage code deployment in a variety of customer environments.
Ensure systems are secure and protected against cyber security threats.
Work with other software developers and software engineers to ensure that development follows established processes and works as intended.
Design, develop and maintain microservices and REST APIs that integrate the client’s systems with third-party platforms.
Publish and manage APIs via an API Manager (security, policies, versioning).
Monitor services and analyse incidents using logs and dashboards in Kibana.
Provide support and resolve incidents relating to integrations in production.
Collaborate on the development and maintenance of front-end applications

Education: bachelor's degree in information technology, telecom, math, or a related major.
Experienced and comfortable throughout the entire software development lifecycle from idea to delivery.
At least 4 years’ experience in Java (ideally Spring Boot) developing microservices and REST APIs
Experience with relational databases (queries, modelling, performance)
Experience with CI/CD platforms and tools, e.g., git, gitlab, Jenkins, Bamboo, Spinnaker, etc.
Knowledge of system integration: REST/JSON, SOAP/XML, OAuth2/JWT authentication
Experience with logging and monitoring tools (ELK stack/Kibana or similar)
Experience with Kubernetes, Git and CI/CD pipelines (GitLab, Jenkins, etc.)
Experience working directly with customers or key stakeholders, and able to translate customer requirements into sound designs and efficient implementations.
Good communication skills.
Analytical, organizational, and problem- solving skills.
A good level of written and spoken English.

Bonus skills

Experience integrating CX solutions such as Genesys (Cloud / Engage), Salesforce, etc.
Experience with API managers (WSO2, Azure API Management, Apigee or similar).
Basic knowledge of front-end development (Angular/React/JavaScript).
Relevant experience in contact centre environments or integrations with CX solutions such as Genesys Cloud is desirable

About the Company

Sabio

CX solutions via cloud and consulting

Sabio Group helps businesses improve customer interactions by providing cloud-based customer experience (CX) solutions, along with consultancy services and strategic partnerships. Its offerings combine technology platforms, advisory support, and collaborative partnerships to deliver scalable CX improvements for clients such as telecoms and other companies. The company grows its capabilities through acquisitions (e.g., Team Vision and DVELP), expanding its service offerings and expertise. This mix lets Sabio deliver end-to-end CX projects—from strategy and implementation to ongoing support—rather than just selling a single product. Sabio’s goal is to achieve better outcomes and higher customer satisfaction for its clients by applying practical, team-oriented problem-solving and reliable technology to everyday customer touchpoints.

Company size: 501-1,000
Company stage: Growth Equity (Venture Capital)
Total funding: $66M
Headquarters: London, United Kingdom
Founded: 1998

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