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All Accor

Global hotel management, franchising, loyalty program

Rotating Receptionist

Hotel Guest ServicesUpdated on Nov 11
Full-timeTremblay-en-France, FranceIn-person

About the Job

Requirements

  • A first experience or a diploma in the hospitality industry is an asset.
  • Proficiency in English is required.
  • Interpersonal skills, dynamism, and team spirit are sought.

Responsibilities

  • Welcome customers and present the hotel's services, including reservations, dining, and rooms.
  • Record reservations.
  • Build customer loyalty through commercial acumen.
  • Ensure each customer's stay runs smoothly.
  • Assist customers from arrival through departure.
  • Manage billing and payment collection, balance the cash register, and secure funds.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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