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Universal Storage Group

Self-storage management, consulting, training services

Part Time Self Storage Relief Manager

Part-TimeUpdated on 10/23/2026
No salary listed
Entry
Charlotte, NC, USA
In Person
Real EstateReal Estate Property Management

About the job

Requirements
  • Must have a valid driver's license.
  • Must successfully complete a background check.
  • Must successfully complete a drug screen.
  • Must successfully complete attitude and aptitude testing.
  • Must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance.
  • Must have distance vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must regularly stand, walk, use hands to finger, handle, or feel, and reach with hands and arms; frequently climb or balance, bend, kneel, crouch, or squat, and talk or hear; and occasionally sit for periods of time.
Responsibilities
  • Attend the three-phase training program on sales, operations, and marketing techniques, and participate in ongoing training throughout the year and at the annual company meeting.
  • Greet everyone at the facility with a smile and a handshake.
  • Help customers determine the best size unit before each rental.
  • Complete all paperwork correctly for each rental.
  • Complete scheduled facility walk-through and lock checks.
  • Post all payments on the day they are received.
  • Track and follow up on past-due accounts.
  • Maintain customer records, including payments and notes.
  • Make daily bank deposits and post receipts as instructed.
  • Conduct monthly marketing through calls, visits, emails, social media postings, and events.
  • Maintain merchandise for customer purchase.
  • Clean vacant units to rentable condition.
  • Keep grounds, office, and bathrooms clean and presentable.
  • Prepare auction units according to procedure and lien laws as needed.
  • Maneuver RVs, box trucks, and other large vehicles.

About the company

U

Universal Storage Group

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Universal Storage Group provides management, consulting, training, and development services for the self-storage industry, helping owners, developers, and investors plan, design, startup, operate, and grow facilities. It offers feasibility studies, new facility design, startup consultation, and flexible options from targeted consulting to full-service management and partnerships. The company differentiates itself with an award-winning track record and decades of industry experience, including National Facilities of the Year and Best of Business Awards for training and consulting. Its goal is to help clients succeed in self-storage projects by delivering practical, field-tested expertise and forming strategic partnerships to maximize performance and growth.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Vinings, Georgia

Founded

2013

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Simplify Jobs

Simplify's Take

What believers are saying

  • USG added 18 properties by March 30, 2026, showing portfolio expansion.
  • USG also added 11 facilities in September 2026, extending its footprint.
  • 2026 year-to-date same-store sales rose 4.3%, while NOI increased 5.1%.

What critics are saying

  • USG's 2026 metrics are self-reported, so buyers and hires should discount them.
  • REITs and national operators can outspend USG on technology, pricing, and recruiting.
  • If owners consolidate around larger managers, USG loses client density and becomes commoditized.

What makes Universal Storage Group unique

  • USG manages 100+ locations across 70 brands, giving broad operator reach.
  • Inside Self-Storage ranked USG No. 11 in 2026, up from No. 15.
  • USG claims 30 years in third-party management and 86%+ average occupancy.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Holidays
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Disability Insurance