Business Development Manager

At Ensera Design, we partner with the world’s leading life sciences innovators to bring bold ideas to life. As part of a global team of designers, engineers, strategists, and product development specialists, we help accelerate the creation of life-enhancing medical and pharmaceutical products, combining human insight, technical excellence, and manufacturing know-how.

With teams across the US and UK, and deep ties to the wider Ensera Group, we pride ourselves on collaboration, creativity, and integrity. When you join us, you become part of a community that pulls together, finds a way, and cares, while shaping the future of life sciences innovation.

The Opportunity

We are seeking a Business Development Manager to help grow our Lifesciences product development service lines across North America.

This is an exciting commercial opportunity for a driven, consultative salesperson who is passionate about building relationships, developing new business and helping clients solve complex challenges through innovative product development solutions.

You’ll work closely with our commercial, technical and delivery teams to identify new opportunities, engage prospective clients and support the full sales journey from initial conversation through to contract close.

This role would suit someone with a strong track record in business development, professional services, consulting, technical sales or another relationship-led environment who is looking to build their career within a high-growth Lifesciences organisation.

What You’ll Do

New Business Development

• Identify and develop new business opportunities across North America.
• Research target organisations, markets and decision-makers to build a strong prospect pipeline.
• Engage prospective clients through proactive outreach, networking, referrals, events and other business development channels.
• Qualify opportunities against our ideal customer profiles, capabilities and commercial objectives.
• Lead initial discovery conversations to understand client challenges, requirements and potential areas of collaboration.
• Support the development of proposals and commercial solutions in partnership with technical and delivery teams.
• Manage opportunities through the sales process, from initial engagement through to contract close.
• Represent Ensera Design professionally at client meetings, conferences, workshops and industry events.

Client & Relationship Management

• Build strong relationships with prospective and existing clients across the Lifesciences sector.
• Develop relationships with stakeholders across R&D, Engineering, Product Development, Design, Human Factors, Software and related functions.
• Understand client priorities and identify opportunities where Ensera Design’s capabilities can add value.
• Support the development of longer-term client relationships and identify opportunities for additional services.
• Work collaboratively with internal teams to ensure a strong and consistent client experience.

Sales Strategy & Market Development

• Work with the wider commercial and marketing teams to execute North American growth strategies.
• Develop a strong understanding of the Lifesciences product development market and target customer landscape.
• Identify new companies, sectors and commercial opportunities that align with Ensera Design’s capabilities.
• Share market intelligence, customer feedback and competitor insight with the wider commercial team.
• Contribute ideas to improve our sales approach, messaging and market engagement.

Pipeline Management, Forecasting & Reporting

• Maintain accurate and up-to-date Salesforce records and opportunity information.
• Build and manage a healthy pipeline of qualified prospects and opportunities.
• Track activity, conversion rates and progress against agreed targets.
• Provide regular updates on pipeline, opportunities, risks and next steps.
• Take ownership of your commercial activity and performance against agreed revenue targets.

What Success Looks Like

• Achievement of agreed new-business revenue targets.
• Consistent creation of qualified new-business opportunities and capability overview meetings.
• Development of a strong North American prospect network.
• Conversion of qualified opportunities into new client engagements.
• Building trusted relationships with prospective and existing clients.
• Strong pipeline management, activity levels and forecasting discipline.
• Progression towards becoming a trusted commercial advisor within the Lifesciences market.

What You Bring

• Bachelor’s degree in Sales, Marketing, Finance, Business, Engineering or a related field.
• Experience in business development, sales, account management, consulting, professional services or a relationship-led commercial environment.
• Experience selling Lifesciences, medical device, pharmaceutical, healthcare, engineering, product development or technical services would be highly desirable.
• Demonstrated ability to identify, develop and convert new business opportunities.
• Experience managing a sales pipeline and working towards revenue targets.
• Strong communication, presentation and relationship-building skills.
• Comfortable engaging with stakeholders at different levels of an organisation.
• Commercially driven, proactive and motivated by winning new business.
• Able to understand complex client requirements and translate them into potential solutions.
• Collaborative, self-directed and comfortable working in a fast-paced environment.
• A genuine interest in Lifesciences, innovation, product development and helping clients bring new products to market.

Culture

At Ensera Design, we specialize in pharma and medical device design and innovation, delivering solutions that improve patient outcomes. We are a mission-driven team with a vision to be the partner of choice for life sciences pioneers seeking fresh thinking and innovative end-to-end solutions delivered at pace.

Our mission is to enable life sciences to move forward with fast, flexible, and responsive design and manufacturing services that simplify complex challenges for pharmaceutical and medical device clients.

We believe in Find a Way, Pull Together and Care and we’re looking for someone who brings those values to every client interaction, commercial opportunity and relationship.

About us

We are proud of our values:

• Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what’s needed to get things done and exceed expectations.
• Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward.
• Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet.

Our diverse, multidisciplinary team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting-edge solutions for clients ranging from global leaders to innovative start-ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics.

At Ensera Design we believe that designing for people means including all people, starting with the team behind the work. Our human-centred design ethos is rooted in empathy, and our values – pull together, find a way, and care – guide us in building a team that reflects the diversity of the world we design for.

We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application – whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people-first design.