Director – Staff Counsel

Overview

Responsible for oversight and management of the overall operation of the in-house defense attorneys including all staff counsel personnel within assigned territory. Establish and monitor procedures to ensure the delivery of legal services meets performance standards, complies with best practices, and supports business strategy. Identify opportunities for streamlining operational efficiency through process improvement initiatives and oversee change implementation. Collaborate within Claim department and contribute to shared initiatives.  

Responsibilities

• Maintains expert knowledge of substantive law, procedure, and local court practices; ensures licensure, CLE compliance, and ethical adherence; reviews complex strategies for quality. Resolves complex and ambiguous legal issues;  
• Ensures all files are actively managed from intake through closure; aligns assignments to capability; enforces reporting, conflict checks, and guidelines. 
• Identifies legal issues and solutions and proactively shares with Claims and business partners; supports prescriptive and predictive decision-making with clear analysis. 
• Monitors KPIs, claim trends, and staffing; manages legal spend; aligns performance with business objectives. 
• Oversees daily operations, workflows, infrastructure, and resource allocation; ensures productivity and performance standards. 
• Ensures accurate data capture; reviews reports and dashboards; maintains KPI integrity. 
• Hires, supervises, and evaluates team; provide clear communication of performance expectations in regular cadence; provides feedback and coaching to build high-performance team; fosters accountability. 
• Partners with Claims and stakeholders serving as trusted advisor; communicates clearly; participates in cross-functional initiatives. 
• Ensures adherence to guidelines, ethics, and regulatory requirements; audits compliance. 
• Participates in enterprise and departmental projects; supports implementation of initiatives aligned with business objectives; ensures team adoption of new processes and tools. 

Qualifications

• Juris Doctor from an accredited law school 
• 8-10 years in the practice of law, first chair experience litigating insurance-related cases or with an insurance company in a litigation leadership position.  
• 3+ years of experience supervising attorneys. 
• Licensed and in good standing with the State Bar of NJ and PA with no history of public or private reprisals. 
• Significant trial experience litigation PA and/or NJ workers’ compensation matters across all levels of complexity. 
• Proficiency in Office Productivity applications including Excel and similar analytics tools.  
• Experience with creating and utilizing reporting tools to analyze operational metrics, claim outcomes and related KPIs. 
• Operational experience designing and implementing new workflows and process improvements 
• Excellent written and oral communication skills. 
• Demonstrated experience with presenting complex information to diverse audiences. 
• Willingness to travel as necessitated by job duties 

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. 

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.