Full-Time

Contracts Manager

Hub

Posted on 3/12/2024

Klaviyo

Klaviyo

1,001-5,000 employees

Marketing automation for e-commerce businesses

No salary listed

Mid, Senior

Denver, CO, USA

The role will be based out of Boston or Denver.

Category
Legal
Contract Management
Legal & Compliance
Required Skills
Sales
Communications
Marketing
Data Analysis
Requirements
  • Bachelor's degree from accredited college or university
  • 3-5 year(s) experience in negotiating complex technology agreements, professional services agreements, data processing agreements, and marketing contracts, with a cloud or software company
  • Broad knowledge of legal principles and procedures as they relate to contracts
  • Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration
  • Ambitious self-starter willing to roll up their sleeves; team-oriented with a sense of humor
  • A practical, business-oriented approach and excellent communication skills with the ability to distill complex legal concepts into simple, actionable recommendations
  • High level of integrity, professionalism, intellectual curiosity and willingness to grow
Responsibilities
  • Structure, review, negotiate and advise on a variety of commercial agreements including master services agreements, data processing agreements, service orders, non-disclosure agreements, and vendor contracts
  • Understand and analyze contracts from varying purchase types (SaaS, Marketing, Consulting, etc.) and assess risk based on the needs of diverse business teams
  • Partner closely with the procurement team on vendor contracts and the sales team on customer deals
  • Assist in building and improving agreement templates and legal contracts processes
  • Manage risk and ensure business and compliance needs including data privacy requirements
  • Work with business stakeholders, procurement and sales to develop best-in-class processes to reduce friction and increase quality of contract reviews and negotiations
  • Manage competing priorities and expectations in a highly dynamic work environment
  • Handle other special projects as assigned and build relationships across the organization

Klaviyo provides marketing automation and customer data management tools specifically designed for e-commerce businesses. Their platform allows companies to collect, store, and analyze customer data, which helps in creating personalized marketing campaigns. Businesses can use Klaviyo to implement marketing automations like email marketing, SMS campaigns, and personalized product recommendations, which are essential for enhancing customer engagement and loyalty. Unlike many competitors, Klaviyo operates on a subscription-based model, allowing clients to pay for access based on their needs and scale their marketing efforts as they grow. The company's goal is to empower e-commerce businesses to build stronger relationships with their customers through data-driven marketing strategies.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Boston, Massachusetts

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Klaviyo recognized as top SMS marketing platform for 2025, indicating strong market position.
  • K:Partners Program launch expands reach and impact by empowering partners and accelerating growth.
  • Integration with Kluvos enhances email analytics, improving marketing effectiveness and customer engagement.

What critics are saying

  • Increased competition from Domaine threatens Klaviyo's market share in e-commerce personalization.
  • Stock price volatility post-IPO may affect investor confidence and future capital raising.
  • New Chief Product Officer may lead to strategic shifts misaligned with customer expectations.

What makes Klaviyo unique

  • Klaviyo specializes in marketing automation for e-commerce businesses, enhancing customer engagement.
  • The platform integrates seamlessly with customer data sources for personalized marketing campaigns.
  • Klaviyo's subscription model ensures steady revenue and scalable marketing solutions for clients.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Paid Holidays

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-3%
Klaviyo
Mar 11th, 2025
Introducing the K:Partners program: multiply your impact, accelerate your growth

At Klaviyo, Klaviyo Inc. is taking that to the next level with the launch of the K:Partners Program - an evolution designed to empower its partners, accelerate success, and amplify the value Klaviyo Inc. deliver together.

The Manila Times
Mar 8th, 2025
Best SMS Marketing Platforms (2025): Klaviyo Named Top SMS Marketing Service by Expert Consumers

Expert Consumers has recognized Klaviyo as the top SMS marketing platform for 2025

HR Tech Wire
Feb 26th, 2025
Klaviyo to Participate in Morgan Stanley Technology, Media & Telecom Conference

Klaviyo (NYSE: KVYO), the only CRM built for B2C brands, today announced that Andrew Bialecki, Co-Founder and CEO, will participate in a fireside chat at the Morgan Stanley Technology, Media & Telecom Conference on Tuesday, March 4, 2025 at 7:50 p.m. ET / 4:50 p.m. PT.

PR Newswire
Feb 11th, 2025
Domaine Deepens Investment In Commerce Personalization With Crm Lifecycle Marketing Services

NEW YORK, Feb. 11, 2025 /PRNewswire/ -- Domaine, the world's largest Shopify design and development practice, is deepening its investment into commerce marketing and personalization with a heightened focus on CRM and Lifecycle Marketing Services

GlobeNewswire
Jan 9th, 2025
Best Marketing Automation Tool (2025): Klaviyo's Marketing Automation Platform Recognized by Consumer365

Boston, Jan. 09, 2025 (GLOBE NEWSWIRE) - Klaviyo, a leading marketing automation platform for e-commerce businesses, has been recognized as one of the best marketing automation tools by Consumer365, a publication known for its in-depth reviews of business tools and software.

INACTIVE