Welcome Center Associate

Description

Are you reliable, enthusiastic, and personable? Do you like working with people with a focus of making their visit the most enjoyable possible? If so, the Montachusett Community Branch & Leominster Community Branch YMCA is looking for you to join our Welcome Center team.

The candidate must have excellent interpersonal/ human relations skills, including the ability to establish and maintain a positive work environment with staff, volunteers, and members and the ability to resolve conflict in a professional manner.

Under the supervision of the Membership and Wellness Directors, this position’s primary responsibility is for delivering the highest level of member service and telephone reception. The position is also responsible for building security and computer-related financial transactions.

The candidate must also enjoy working in a fast-paced environment while paying close attention to detail and must be dependable. This position works shifts at both the Montachusett Community Branch YMCA in Fitchburg and Leominster Community Branch YMCA in Leominster. 

Qualifications:

• A minimum of a high school diploma and/or 12 months of customer service experience
• Exceptional human relations and interpersonal skills and a strong commitment to service
• Ability to successfully multi-task
• Able to work both Fitchburg & Leominster locations

Job Type: Part-Time

Schedule: Shifts may vary- Please let us know your availability!

Pay: $15.00/hour. Plus, access to YMCA facilities for all YMCA employees, Employee Assistance Program, and Sick Leave.

If you are interested in the position, please consider submitting your online application today!

About Us:

The Y: We’re for youth development, healthy living, and social responsibility.

OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are a safe place for children, teens and vulnerable populations, and all staff, regardless of their role within the organization, are required to ensure the trust that families place in us is earned each and every day. Child protection is every employee’s job, and employees may not begin work until they are trained. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to strengthen our community, beginning with you.