Shield AI

Builds autonomous aircraft for defense

Applications Engineer 2

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeTaipei City, TaiwanNo salary listed

About the Job

Requirements

A bachelor's degree in Engineering, Computer Science, or a related field and at least 3 years of industry experience, or a master's degree in Engineering, Computer Science, or a related field and at least 1 year of industry experience.
A strong technical background in software engineering.
Strong proficiency in writing modern C++ code.
Strong problem-solving and analytical skills.
Strong communication and interpersonal skills.

Responsibilities

Deploy with customers on site globally, with approximately 50% travel, to support software integration and development activities.
Become an expert user of the Hivemind enterprise software stack and its autonomy modules.
Provide technical support and training to customers on use of Hivemind.
Develop AI and autonomy applications using the Shield AI enterprise software development kit.
Assist the sales team with pre-sales activities, including demos, conferences, and immersions.
Assist with post-sales deployment and integration of Shield AI enterprise software products.
Develop and maintain technical documentation and training materials.
Help customers debug software and application programming interface integration issues.
Collaborate with the product engineering team to address customer feedback and improve products.

Desired Qualifications

Experience in the defense, aviation, or robotics industry.
Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer.
Experience operating in a fast-paced, startup-like environment.
An advanced technical degree, especially in robotics- or autonomy-related fields.

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments.

In this role, you will work closely with customers to understand their requirements, provide technical expertise and customer support during deployment, and ensure successful integration of Hivemind. You’ll also collaborate internally with engineering teams to develop and test new autonomy capabilities.

This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.

What you'll do:

Deploy with customers on site globally (~50% travel) to support software integration and development activities. 
Become an expert user of the Hivemind enterprise software stack and its various autonomy modules. 
Provide technical support and training to customers on use of Hivemind. 
Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions
Assist in post-sales deployment and integration of Shield AI enterprise software products. 
Develop and maintain technical documentation and training materials. 
Help customers debug software/API integration issues. 
Collaborate with the product engineering team to address customer feedback and improve products.

Required qualifications:

Bachelor’s degree in Engineering, Computer Science, or a related field, and 3+ years of industry experience, OR 
Master’s degree in Engineering, Computer Science, or a related field, and 1+ years of industry experience.
Strong technical background in software engineering. 
Strong proficiency in writing modern C++ code. 
Excellent problem-solving and analytical skills. 
Strong communication and interpersonal skills.

Preferred qualifications:

Experience in the defense, aviation, or robotics industry. 
Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer.
Experience operating in a fast-paced, startup-like, environment.
Advanced technical degree, especially in robotics or autonomy related fields

#LI-FB1

#LB

Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.

About the Company

Shield AI

Builds autonomous aircraft for defense

Shield AI builds autonomous aircraft and flight software for military and allied defense customers, with a focus on operations where conventional remote control breaks down. Its Hivemind AI pilot handles decisions during a mission, while the V-BAT aircraft gathers intelligence and locates targets. Aircraft makers use its software tools to develop and test their own autonomy, and its Aechelon business supplies visual and sensor simulation for pilot training. The company earns money from aircraft sales, autonomy software and contracted engineering and operational services. Shield AI was founded in 2015 and is headquartered in San Diego, California.

Company size: 1,001-5,000
Company stage: Series G
Total funding: $3.3B
Headquarters: San Diego, CA
Founded: 2015

Recently Posted Jobs

Explore more opportunities at Shield AI

See more jobs