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Teleperformance

Outsourced customer experience management services

Talent Acquisition Manager

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in a discipline or an equivalent diploma.
  • Proven experience in candidate sourcing, talent acquisition, or recruitment.
  • Knowledge of all sourcing channels.
  • Experience in multilingual sourcing.
  • Familiarity with applicant tracking systems and recruitment software.
  • Strong knowledge of sourcing methods and tools.
  • Strong communication and interpersonal skills.
  • Organizational and time-management abilities.
  • Attention to detail.
  • Ability to work independently and collaboratively.
  • Professionalism and commitment to maintaining confidentiality.

Responsibilities

  • Use sourcing techniques and platforms, including job boards, social media, professional networks, and direct outreach, to identify and attract potential candidates.
  • Review resumes and applications to evaluate candidates' qualifications, experience, and suitability for open positions.
  • Build and maintain a database of qualified candidates for current and future job openings, ensuring a continuous talent pipeline.
  • Initiate and maintain contact with candidates, providing information about job opportunities, company culture, and the recruitment process.
  • Stay informed about industry trends, competitor hiring practices, and emerging talent acquisition technologies to enhance sourcing strategies.
  • Work with recruiters and hiring managers to understand staffing needs and support sourcing candidates aligned with those needs.
  • Contribute to developing and promoting the company's employer brand to attract passive candidates and enhance the organization's reputation in the job market.
  • Maintain accurate and current records of candidate interactions and progress in the applicant tracking system.
  • Ensure sourcing activities comply with relevant laws and regulations, including data privacy and equal employment opportunity guidelines.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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