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Smiths Detection Group

Produces trace-detection sensors for security

Key Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeMelbourne VIC, AustraliaNo salary listedIn-person

About the Job

Responsibilities

  • Promote and sell John Crane products and solutions within a designated territory to achieve individual and team budgets.
  • Achieve monthly and yearly orders and sales budgets.
  • Develop and grow John Crane’s existing client base.
  • Promote JCA quality products, superior service levels, and a professional image to the marketplace.
  • Set and achieve new sales and client account management strategies and strategic plans in line with company philosophies, guidelines, budgets, and time frames.
  • Develop budget plans and values.
  • Establish and maintain customer call cycles as appropriate and in conjunction with the Sales Manager.
  • Follow up on customer visits and quotations in a timely and professional manner to gain business and close orders in favor of John Crane Australia.
  • Continuously research and maintain industry, product, and competitor knowledge, and communicate trends to internal clients.
  • Meet and exceed key performance indicators as set and agreed with the Sales Manager.
  • Use SAP C4C for quotations, logging customer contact information, sales activities, key account plans, and other critical information daily.
  • Provide real-time sales support to all key accounts.
  • Provide customers with real-time progress reports and information on orders and sales.
  • Research industry, supplier, and product trends and client requirements to identify customer solutions and opportunities for further new product development.

About the Company

Smiths Detection Group

Produces trace-detection sensors for security

Smiths Detection provides sensors and systems that detect weapons, explosives, and other contraband to improve global security. Its product lineup centers on trace and material-detection technology used in security screening—devices and integrated systems that scan for traces or signatures of dangerous materials and raise alerts for operators, often connected to data analysis and monitoring software. The company differentiates itself through its long corporate heritage, its integrated approach spanning detection hardware, software, and global service support, and by expanding capabilities via strategic acquisitions (notably Morpho Detection) and focused maintenance/refurbishment services through Med Graphix to extend the life of deployed equipment. The goal is to help governments and organizations protect people and assets by delivering reliable detection solutions and ongoing lifecycle support that keep security gear operating over time.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$2.6B
Headquarters
London, United Kingdom
Founded
1950

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