Datamark

BPO and contact center services provider

Human Resources Generalist

HR Generalist & Employee RelationsConfirmed live in the last 24 hours

Full-timeSan Antonio, TX, USA$62k

About the Job

Requirements

Applicants must be authorized to work in the United States for any employer; the employer cannot sponsor or take over sponsorship of an employment visa.
A bachelor's degree in Human Resources, Business Administration, or a related field is required.
At least five years of Human Resources experience, including at least two years in a Generalist role, is required.
Strong knowledge of employment laws and regulations, including the Family and Medical Leave Act and the Americans with Disabilities Act, is required.
Experience conducting investigations and handling employee relations matters is required.
Proficiency with human resources information system applications and Microsoft Office Suite is required.
The ability to handle sensitive and confidential information with discretion is required.
Strong organizational skills and attention to detail are required.

Responsibilities

Maintain accurate employee records and human resources documentation.
Develop the site's monthly human resources metrics presentation.
Ensure compliance with federal, state, and local employment laws and regulations.
Present new-hire orientation in partnership with Talent Acquisition.
Collaborate with Operations to understand business requirements and identify ways to enhance support.
Address and resolve employee relations matters, including conducting thorough investigations.
Support the implementation and development of human resources policies and procedures.
Support the employee evaluation program in collaboration with Operations, including 60-day evaluations, annual performance evaluations, and peer reviews.
Manage employee relations, conduct training sessions, and serve as a resource for employees and managers addressing human resources inquiries.

Human Resources Generalist

Datamark, Inc. · San Antonio, United States · Full-time · Posted 2026-11-06

Salary: From USD 62,000

Workplace: on_site

Department: Human Resources

Description

This role is located 100% onsite in San Antonio, TX.

DATAMARK, Inc. is seeking a proactive and experienced Human Resources Generalist to join our dynamic team. At Datamark you'll experience a vibrant company culture that values collaboration, creativity, and growth. You'll be part of a fun, supportive, and engaging team that genuinely enjoys working together. Plus, we offer outstanding benefits that prioritize your well-being both in and out of the workplace. Come be a part of something great and join our team as a Human Resources Generalist.

The Human Resources Generalist will be integral to supporting various HR initiatives and promoting a positive workplace culture. In this pivotal role, as a Human Resources Generalist you will be responsible for managing employee relations, conducting training sessions, and ensuring compliance with employment regulations. Additionally, the Human Resources Generalist will serve as a resource for employees and managers, addressing HR-related inquiries and fostering an inclusive work environment. The Human Resources Generalist will support the team in collaboration with operations for employee evaluation program, to include 60-day evaluations, annual performance evaluations, and peer reviews.

Key Responsibilities

Maintain accurate employee records and HR documentation.
Develops site monthly HR metrics presentation
Ensure compliance with federal, state, and local employment laws and regulations.
Present New Hire Orientation for new employees in partnership with Talent Acquistion
Collaborate with Operations to gain insights into business requirements and discover ways to enhance support.
Address and resolve employee relations matters, including conducting thorough investigations.
Support the implementation and development of HR policies and procedures.

Requirements

**Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time**
Bachelor's degree in Human Resources, Business Administration, or a related field.
5+ years of experience in Human Resources, with at least 2 years in a Generalist role.
Strong knowledge of employment laws and regulations (FMLA, ADA, etc.).
Experience conducting investigations and anything related to Employee Relations
Exceptional communication and interpersonal skills.
Proficient in HRIS applications and Microsoft Office Suite.
Ability to handle sensitive and confidential information with discretion.
Strong organizational skills and attention to detail.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Datamark Gives Back Days: Paid time off to volunteer in the community
Life Insurance (Basic, Voluntary)
Paid Time Off
Short Term & Long Term Disability
Training & Development
Wellness Resources
$62,000.00

**Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time**

Apply

Apply at Datamark, Inc.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: El Paso, TX
Founded: Not listed

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