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Monarch

Behavioral health and substance use treatment

Direct Support Professional - Floater

Residential & Direct SupportConfirmed live in the last 24 hours
Full-time$17

About the Job

Requirements

  • A valid United States driver's license is required.
  • Experience working with children or adults with a mental health diagnosis, an intellectual or developmental disability, or a substance use disorder is not required.
  • Must maintain certification in all agency, state, and federal training requirements.
  • Must comply with agency policies and procedures, applicable state and federal statutes and regulations, and service definition guidelines for the services provided.

Responsibilities

  • Support people receiving services in achieving their personal dreams and goals as designated in individual goal plans, while developing positive relationships.
  • Assess the hopes, dreams, and desires of each person receiving services and provide supports that facilitate achievement.
  • Support people receiving services in developing community relationships and connections with natural supports.
  • Assist people in participating fully in their community in line with their interests, and connect them with agencies, services, and supports that can meet identified needs or goals.
  • Protect and promote the rights of each person receiving services, and assist them in developing advocacy skills, participating in advocacy efforts, and using personal advocates.
  • Provide support to meet the emotional, physical, and medical needs of each person supported.
  • Educate people receiving services about required work procedures, facility rules, policies, practices, and their rights.
  • Build effective, positive, person-centered relationships using approaches that promote self-determination.
  • Provide input and recommendations for assessments, planning processes, and development of individual plans.
  • Implement each person's plan in accordance with service definitions and document required information, including goal completion, actions toward outcomes, incident reports, and timesheets.
  • Complete daily progress notes and communication logs to ensure appointments, goals, and interests are addressed; maintain required records, attendance, check sheets, and production sheets.
  • Assist people receiving services with household tasks, including housekeeping, meal preparation, laundry, shopping, lawn care, and vehicle cleanliness and maintenance.
  • Help people receiving services understand emergency procedures and personal safety; use sound judgment on safety issues, conduct fire drills, inspect equipment, and practice safety procedures in the community.
  • Supervise, educate, and monitor people receiving services in work settings, which may include community locations, vocational workshops, and day supports.
  • Maintain a safe working environment for employees and people receiving services by practicing safety procedures in the community and on the job.
  • Provide coverage in-house or in the community as needed, including for vacations, holidays, leave, or vacancies; sleep over in residential settings when required.
  • Drive and travel as required, and arrange or provide transportation for people receiving services as needed.
  • Work with lead staff to develop schedules that use hours efficiently and meet the needs of people receiving services.
  • Assist new and current staff with orientation, mentoring, and training.
  • Attend and actively participate in required meetings and training.
  • Complete other relevant responsibilities as assigned by a supervisor.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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