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Scalable

Digital care platform scaling healthcare delivery

Werkstudent Client Service Management

Customer SupportConfirmed live in the last 24 hours
Part-timeNo salary listed

About the Job

Requirements

  • Be enrolled in a bachelor's or master's program in Germany and have an interest in financial markets.
  • Be available to work on-site in Munich or Berlin for a four-week onboarding period.
  • Demonstrate service orientation and attention to detail in customer interactions.
  • Work proactively and independently.
  • Have very good German skills (C2 level) and English skills (C1 level), spoken and written.
  • Be available for 16–20 hours per week.

Responsibilities

  • Serve existing customers and prospective clients by phone and email, addressing their concerns and satisfaction.
  • Communicate with internal departments to resolve customer requests.
  • Support operational processes in brokerage or wealth management.
  • Coordinate tasks with internal teams and external partners.
  • Support the team on special projects.
  • Learn to build and maintain lasting customer relationships and develop into a capable point of contact for customers.

Desired Qualifications

  • Previous professional experience from internships or working-student roles is a plus.

About the Company

Scalable

Digital care platform scaling healthcare delivery

Scalable Care is a digital care platform that uses conversational AI and automation to help organizations deliver healthcare at a larger scale. The system automates routine interactions and workflows to boost the capacity of healthcare teams, create additional revenue streams, and improve patient outcomes. It works by integrating AI-driven chats and automated processes into care delivery, enabling tasks such as triage, scheduling, follow-ups, and other frontline duties to be handled more efficiently. What sets it apart from competitors is its explicit focus on scalable workforce enablement and revenue growth through AI-powered automation, rather than just offering a single tool or interface. The goal is to empower organizations to expand their healthcare capacity, increase earnings, and achieve better health results for patients.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2019

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