Receptionist

Location: Calvary Cemetery
248 S Belle Vista Ave, Youngstown, OH 44509

Do you want to be a calming presence for someone on one of the hardest days of their life?
Tired of office work that just moves paper — and want your organization and people skills to actually matter to someone?
Looking for a workplace with values you don't have to leave at the door?

In this job…

• You will be the face and voice of Calvary Cemetery — often the very first person a family meets  and the first sign to them that they've been received, not processed. A good first impression isn't just professionalism here - it's the beginning of genuine accompaniment.
• You will keep the office running as the steady center — coordinating office duties, calls, and details so that all team members are free to be fully present with families. This operations excellence creates the space for ministry to happen.
• You will build real knowledge of cemetery operations — not just to answer questions, but guide families with confidence through the Order of Christian Funerals and the choices in front of them, at a moment when they may not know what to ask.

Compensation and Benefits...

• Starting wage $18
• Flexible Hours

Get to know us…

Alba means dawn: the hour when grief gives way to hope. Alba is a Catholic apostolate that partners with dioceses to accompany families through grief with the Church’s hope in the Resurrection. For more than 20 years, we have cared for sacred ground and strengthened diocesan funeral and cemetery ministry, bringing operational excellence and a ministry mindset together.

Every member of our team serves inside that mission. We offer a faith-filled community and the tools to help you grow in your role and in service to families.

Our work is grounded in our Core Values: Share the Journey, Serve with Care, and Make It Happen.

Learn more at albaministries.org.

In every diocese we serve, the local Catholic cemeteries and funeral homes keep their own names and are known as an Alba Ministry. Alba was formerly Catholic Funeral and Cemetery Services (CFCS).

We’re looking for someone with…

• Experience in an office environment, performing administrative duties, receiving multiple inbound calls, and having direct contact with the public
• Interest in working in a Catholic environment. This is about calling, not checkboxes. All faiths and backgrounds welcome — what we need is a heart that's genuinely drawn to this mission.
• Great customer service and service recovery skills
• Empathy and compassion for people in need
• Ability to coordinate with internal departments
• Skills in completing work amidst interruptions and starting and stopping
• Computers, software, and technology aptitude
• Bilingual in Spanish (preferred)
• Valid Driver’s License

Additional Pre-Employment Requirements

• The Archdiocese team will facilitate:
  • Background Check
  • Reference Checks
  • Safe Environment Training