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Applications Engineer
Confirmed live in the last 24 hours
Charlotte, NC, USA
Experience Level
Desired Skills
Customer Service
  • Bachelor's Degree in Engineering, or Environmental Sciences
  • 3+ years of experience working in the water and wastewater treatment market; specifically focused on treatment process and applications
  • Strong understanding of water chemistry and sampling/analytical methods and/or process knowledge of water/wastewater treatment (biological treatment, membranes and filtration, adsorption, reverse osmosis, oxidation, and disinfection)
  • 2+ years of hands-on experience in field service and/or pilot testing a plus
  • Demonstrated mechanical aptitude and ability to troubleshoot and repair water treatment equipment ranging from instrumentation to pumps to controls a plus
  • Demonstrated ability to develop pilot test protocols, analyze data, optimize treatment processes, and write technical reports a plus
  • Excellent interpersonal and communication skills (written & oral)
  • Excellent task management & organization skills
  • Proficient in Microsoft Office
  • Six Sigma Green Belt
  • Personally or through other company resources, develop the technical depth in Xylem product and application knowledge
  • Work closely with the Applications Engineering Manager, Pilot Program Manager, Territory Managers, Key Account Managers, and Process Engineers to support sales and the commercial pilot program
  • Drive a highly responsive culture to both internal and external customers to provide timely and accurate information and maximizing pilot system uptime and performance
  • Collaborate with pertinent technical (engineering, R&D, product management) and commercial (marketing and sales) groups within Xylem along with the customer to develop pilot test protocols that best meet the overall treatment objectives while providing the data needed to develop an optimized full-scale solution
  • Develop process solutions for Industrial & Municipal opportunities based on water quality data, treatment goals, regulatory and economic drivers, and site-specific engineering information
  • Develops approach to meet technical and project specific requirements and is responsible for overall development of Process Flow Diagrams (PFD), mass balances, and Piping and Instrumentation Diagrams (P&ID), measurement and control systems
  • Provide legendary customer service support by responding quickly and effectively to our clients to maximize uptime and performance of pilot systems
  • Collect, organize, and analyze pilot data and present to both internal and external customers
  • Work closely with R&D to drive innovation of Xylem's products and solutions
  • Effectively communicate and educate customers as the technical and applications expert and on value proposition of Xylem's organizational and product capabilities
  • Work with sales and marketing to influence marketplace through whitepapers, presentations, and case stories at regional/national trade shows and industry conferences
  • Participation in Xylem Watermark volunteer activities

10,001+ employees

Innovative water solutions
Company Overview
Xylem helps consumers solve water. The company works to bring clean water, sanitation and hygiene education to schools and communities in emerging markets, and respond with water solutions when disaster strikes around the globe
  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.
Company Core Values
  • Respect: for each other, for diversity of people and opinions, for the environment
  • Responsibility: for our words and actions, for customer satisfaction, for giving back to our communities
  • Integrity: for acting ethically, for doing what we say we’ll do, for having the courage to communicate with candor
  • Creativity: for thinking beyond boundaries, for anticipating tomorrow’s challenges, for unlocking growth potential