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AXA

Global insurer offering life, property, casualty

Customer Service Claims Adjuster

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeLyon, France

About the Job

Requirements

  • Training or professional experience in legal and technical aspects of property and casualty insurance is required.
  • Knowledge of insurance law is required.
  • Knowledge of technical and conventional rules for property damage insurance is required.
  • Rigor, autonomy, and commitment are required.
  • Analytical and synthesis skills are required.
  • Strong writing skills are required.
  • Ability to use different IT environments is required.
  • Responsiveness and a good pace of work are required.
  • Customer focus, listening, and availability are required.
  • Ability to explain, persuade, and negotiate is required.

Responsibilities

  • Handle claims within the assigned scope in coordination with the intermediary network, including brokers.
  • Control claims costs by correctly applying contractual, technical, and legal rules, including identifying recoveries and fraud.
  • Contribute to the portfolio's technical profitability.
  • Ensure service quality.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

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