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Beth Israel Lahey Health

Integrated health system delivering care, education

Phlebotomist

Part-Time
$21 - $28.26/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Junior
Milton, MA, USA
In Person
Medical, Clinical & VeterinaryDiagnostics & Laboratory Professionals

About the job

Requirements
  • A high school diploma or GED is required.
  • One year of applicable experience in a laboratory setting, including phlebotomy and EKG experience, is required.
  • Basic knowledge of Microsoft Word, Excel, PowerPoint, and computer skills is required.
  • The ability to organize work and meet deadlines is required.
  • The ability to exercise independent judgment within the boundaries of knowledge and skills is required.
  • Excellent verbal and written communication and customer service skills are required.
  • Analytical skills, organization, attention to detail, and the ability to multitask in a fast-paced environment are required.
  • The ability to work effectively under pressure in a collaborative, team-oriented environment is required.
  • Flexibility to take on a variety of tasks, adaptability, and the ability to anticipate opportunities for additional contributions are required.
  • A high level of integrity and confidentiality is required.
  • Employees must understand and follow standard precautions for infection control, and the role may expose employees to blood and body fluids.
  • Staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Accurately follow physician orders when ordering tests in the Laboratory computer system and determine the appropriate action when an order or required specimen is unclear before obtaining the sample.
  • Accurately document pertinent patient demographic and insurance information when performing registration functions.
  • Independently obtain venous blood specimens, identify patients according to policy, collect specimens appropriately for the patient population, and obtain suitable specimens for ordered tests.
  • Receive specimens in the Laboratory computer system and distribute them according to test urgency; prepare specimens according to test procedures and store them at the appropriate temperature when they are not immediately distributed.
  • Competently perform EKGs on outpatients.
  • Maintain position-specific and hospital-wide competencies required for the patient population served.
  • Answer telephone calls according to Laboratory policy, accurately take and relay messages, assist callers with questions, and fax results according to Laboratory and Hospital policy.
  • Communicate test and specimen-collection information and instructions to patients, family members, physicians, and other healthcare providers in a manner appropriate and respectful to the client population, including under adverse conditions.
  • Communicate significant events, information, and pending testing to the next shift.
  • As required, perform phlebotomy, provide population-appropriate patient education on post-phlebotomy care, and complete required documentation.
  • Maintain supplies in the working area, submit orders as needed under Laboratory policy and procedure, and keep phlebotomy trays orderly.
  • Keep the drawing station, patient bathroom, and waiting area clean and orderly; take corrective action and replenish bathroom supplies as needed.
  • Monitor equipment function, document information as required by Laboratory policy, and take corrective action in consultation with the Supervisor, documenting the action.
  • Assist with training new phlebotomists or phlebotomy students on technique, policies, and procedures as directed by the PP&D Supervisor or designee.
  • Attend and participate in department, hospital, and committee meetings as appropriate, and participate in continuing education initiatives and seminars.
  • Assist with local, state, federal, and regulatory agency compliance and preparedness activities.
  • Perform job functions in a manner that promotes the safety and health of hospital coworkers, patients, and visitors.
  • Perform duties in accordance with applicable safety and other laws, rules, regulations, and established department and hospital policies and procedures.
  • Perform similar or related duties on an emergency basis or as designated by the department manager or supervisor.
  • Work off-shifts, weekends, holidays, overtime, and on-call as necessary to maintain laboratory services.
Desired Qualifications
  • A nationally recognized certification such as American Society for Clinical Laboratory Professionals (ASCP) or an equivalent National Credentialing Agency for Laboratory Professional (NCA) certification is preferred.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.