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Advocate Health

Healthcare provider delivering equitable, cost-effective care

Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeRome, GA, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited or approved Medical Assistant program is required, or two years of verifiable full-time Medical Assistant experience within the last five years for specified divisions.
  • Structured clinical military training documented by DD214, or EMT qualification, may substitute for the formal Medical Assistant program in specified divisions.
  • Current American Heart Association Basic Life Support certification is required in specified divisions; in others, it must be obtained within 45 days unless the department leader determines it is not required.
  • Certain divisions require certification from an accepted Medical Assistant credentialing organization, and selected areas may require Pediatric Emergency Assessment, Recognition, and Stabilization within one year.
  • Successful completion of Advocate Health's competency assessment is required in specified divisions.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Ability to perform the physical demands of the role, including lifting 35 pounds without assistance and using patient-handling equipment with another team member for applicable heavier patient lifts.
  • Ability to operate necessary equipment and use functional speech, vision, hearing, touch, and fine-hand manipulation skills.
  • Ability to follow applicable safety precautions when frequently exposed to mechanical, electrical, chemical, blood, and body-fluid hazards, including wearing protective equipment as needed.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, and procedures, and maintain specialty-related training and competency while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, medication reconciliation, collecting medical history, reviewing health maintenance and allergies, and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with ordered procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, tracking results, performing point-of-care testing per standing or provider orders, and completing CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely according to medication-administration rights.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train and perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are working and areas are stocked.
  • Provide age-appropriate care by applying knowledge of growth and development across the lifespan, assessing and interpreting patient-status data, and identifying and meeting age-specific care needs in accordance with departmental policies and procedures.
  • Perform other related duties as assigned.

About the Company

Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advocate Health runs a multi-state healthcare system that provides care through a network of hospitals, clinics, and affiliated services. It aims to help people live well by delivering equitable care for all in its communities, using its combined strength and expertise to improve health outcomes while lowering costs. The organization operates across seven states (Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin) with strong bases in Chicago and Milwaukee, and focuses on coordinating care, expanding access, and reducing waste to deliver value to patients. Its goal is to offer consistent, high-quality care that is more affordable by emphasizing equity, prevention, and efficient care delivery within a regional network.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2022

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