Quality Assurance Manager

About Us

ConexSmart’s Engineering Technician is a dynamic team player who uses math and science to solve complex technical problems in the avionics industry. This position joins a team who enjoys developing new products, providing maintenance to current products, enhancing the use and design of existing products, and improving efficiencies across the organization.

Job Summary 

This position is instrumental in managing, enhancing, and strengthening our internal Quality Management System by managing and optimizing our internal and external quality processes, procedures, and documentation. This position’s primary focus is to assist, contribute, and execute the team’s strategic plans for Quality Management System stability and improvement.  

Quality Manager is a dynamic, adaptable, open-minded problem solver with analytical, communication, and management skills suited for individual and team contribution. This position is an integral part in sustaining and improving our quality system for expansion within our current industry and penetration into new industries. This position enjoys the inherent challenges of improving and stabilizing quality management systems and manufacturing processes in a diverse, dynamic, and growing organization. This position has a strong influence on the fundamental principles of the deployed quality management system and leads many initiatives related to the enhancement of internal and external manufacturing and quality processes.

Minimum Qualifications

Education:

• Bachelor’s degree in engineering or relevant field

Experience:

• 5-10 years of experience in quality or manufacturing environment

Knowledge:

• Previous experience in the connector or wire and cable industry (preferred)
• Knowledge of ISO 9001 standards
• Knowledge of AS9100 standards (preferred)
• Ability to read drawings, specifications, acceptance test procedures, etc.
• Proficient in MS Office

Skills:

• Strong oral and written communication and presentation skills (technical and nontechnical concepts)
• Excellent leadership skills
• Excellent organizational skills
• Results-oriented with strong analytical skills
• Ability to work well independently and part of a team
• Ability to work effectively under stressful and dynamic environments
• Ability to motivate team members in a creative and effective manner

Job Responsibilities

• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards, and setting deadlines.
• Manage and maintain all Quality Control documentation and all Quality Control activities.
• Interface with quality personnel at customer and supplier levels.
• Prepare for and manage quality audits, including maintaining Quality Manual and Quality Procedure manual, creating Management review, etc.
• Communicate with external quality assurance officers during on-site inspections.
• Appraise customers' requirements and ensure satisfaction.
• Perform Sales Order review, Purchase Order reviews, QA clauses, terms & conditions, special notes, specification reviews, etc.
• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Develop documentation needed to support testing procedures, including data record forms, equipment logbooks, or inventory forms for New Product Introduction.
• Develop and conduct computational analysis for internal and external validation testing as necessary.
• Complete documentation needed to support testing procedures, including data record forms, equipment logbooks, and inventory forms, to ensure replicability and compliance with standards.
• Perform training as necessary in manufacturing.
• Manage customer returns.
• Perform internally driven and customer-driven Root Cause Corrective Actions and failure analysis.
• Maintain and control drawings and specifications.
• Calibrate, validate, or maintain quality control equipment as necessary.
• Maintain training and skills matrix for direct labor and management.
• Create Supplier Corrective Action Request, submit to supplier, and assess SCAR response as necessary.
• Assess discrepant material, create Discrepant Material Request, and notify Material Review Board for disposition as necessary.
• Identify root causes and applicable corrective actions related to quality issues.
• Execute quality control protocols and provide feedback to management for potential improvements.
• Provide support to other engineering areas of operation.
• Read blueprints, data, manuals, or other materials to determine specifications, inspection and testing procedures, adjustment methods, certification processes, formulas, or measuring instruments required.
• Inspect, test, or measure materials, products, installations, or work for conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers, as necessary.
• Perform visual inspections of finished products and grade, classify, or sort products according to sizes, weights, colors, or other specifications as necessary.
• Conduct routine and non-routine analyses of in-process materials, raw materials, conditioning samples, finished goods, or stability samples as necessary.
• Record inspection or test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded as necessary.
• Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.
• Notify supervisors or other personnel of production problems.
• Be active and engaged on the production floor and quality control area.
• 10% travel to visit and assess domestic and international customers and suppliers as necessary.
• Any additional tasks necessary to execute on the team’s strategy for operational sustainability, improvement, and optimization.

Other responsibilities, initiatives and ad-hoc projects as required. 

Physical Requirements 

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk for extended periods and occasionally lift or move up to 25 pounds. The noise level in the work environment is usually low to moderate.

Compensation

$70,000-$90,000 annually