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Amgen

Makes biotech medicines for serious illnesses

Key Account Manager - Bone Health

Account ManagementConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$159.5k - $215.8k

About the Job

Requirements

  • A doctorate degree and 2 years of sales experience and/or related account management experience; or a master's degree and 4 years of sales experience and/or related account management experience; or a bachelor's degree and 6 years of sales experience and/or related account management experience.
  • 3 or more years of account management and/or public payor experience is preferred.
  • Residing in the geography and established relationships with key accounts or customers are preferred.
  • An advanced degree, such as an MPH, MBA, or PharmD, and 7 or more years of healthcare sales and/or marketing experience or related experience in buying processes and decision making are preferred.
  • Clinic, hospital, access environment, applicable competitor, or specialty experience is preferred.
  • District management, reimbursement, or managed care experience is preferred.
  • Understanding of the current marketplace and trends is preferred.
  • Knowledge of payor systems, billing, coding, and reimbursement processes is preferred.
  • Knowledge of CMS policies and processes is preferred.
  • Documented ability to work with the sales force to resolve payor-related issues is preferred.
  • Understanding of the buy-and-bill process is preferred.
  • Ability to think strategically and develop, execute, and monitor strategic business plans is preferred.
  • Ability to engage, influence, and lead cross-functional teams is preferred.
  • Ability to influence and lead without authority.
  • Ability to identify key staff and departments influencing biopharmaceutical product utilization in key accounts and cultivate relationships with those decision-makers.
  • Ability to identify and procure company resources to achieve account objectives.
  • Ability to analyze and interpret clinic economics and financial performance and draw insights from them.
  • Ability to analyze and interpret data from varying sources and draw insights from it.
  • Ability to navigate clinic reimbursement successfully.
  • Experience in public payor or agency activities, including understanding Local Coverage Determination processes, is required.
  • Knowledge of hospital committee structure, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.
  • Interpersonal skills for networking, influencing, negotiation, presentation, and written and verbal communication.
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • Computer skills across a broad range.

Responsibilities

  • Assess and diagnose the current business environment in assigned accounts in relation to Amgen products, then plan and execute actions to succeed in those accounts.
  • Work internally through the matrix team and externally with customers to develop relationships that support sales performance and brand strategies across complex partner organizations.
  • Develop and execute compliant market strategies to reach difficult-to-access health care providers and accounts.
  • Serve as the Amgen Bone Health contracting point.
  • Lead contract delivery, business reviews, and performance tracking.
  • Coordinate with GPOs and large rheumatology networks.
  • Lead post-fracture care initiatives.
  • Monitor Amgen business performance across the portfolio.
  • Identify drivers and barriers, and coordinate pull-through initiatives across field teams.
  • Provide actionable field intelligence and recommendations to the Amgen home office.
  • Partner with Market Access Team Account Executives in shared accounts.
  • Identify and resolve contracting, membership, and channel issues.
  • Provide field insight and recommendations to Pricing, Brand, and GPO teams.
  • Shape the environment through exploration of alternate sites of care, injection sites, and value-based partnerships.
  • Identify key staff and departments influencing product utilization within key accounts and cultivate relationships with decision-makers.
  • Identify and procure company resources to achieve account objectives.
  • Analyze clinic economics and financial performance and derive insights.
  • Analyze varying data sources and derive insights.
  • Navigate clinic reimbursement.
  • Work with sales force to resolve payor-related issues.
  • Engage, influence, and lead cross-functional teams.

Desired Qualifications

  • Residing in the territory and having established relationships with key accounts and customers.
  • Three or more years of account management and/or public payor experience.
  • An advanced degree such as an MPH, MBA, or PharmD, plus 7 or more years of healthcare sales and/or marketing experience or related experience in buying processes and decision making.
  • Clinic, hospital, access environment, competitor, or specialty experience.
  • District management, reimbursement, or managed care experience.
  • Understanding of the current marketplace and trends.
  • Knowledge of payor systems, billing, coding, and reimbursement processes.
  • Knowledge of CMS policies and processes.
  • Documented ability to resolve payor-related issues with the sales force.
  • Understanding of the buy-and-bill process.
  • Ability to develop, execute, and monitor strategic business plans.

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size
10,001+
Company stage
IPO
Headquarters
Thousand Oaks, CA
Founded
1980

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