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Farmers Insurance

Multiline insurer of auto and home

Field Property Claims Adjuster: Fort Worth - Arlington, Euless, TX Territory

Claims AdjudicationUpdated on Nov 14
Full-time

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Customer service experience is required; retail experience is preferred.
  • Strong oral and written communication skills are required.
  • Computer literacy, including Microsoft Word, Excel, and Outlook, is required.
  • Proficiency with smartphones and applications is required.
  • The candidate must be willing to learn how insurance policies and property damage determine coverage for a loss.
  • A valid driver's license and bondability are required; final candidates are subject to a motor vehicle record check.
  • The candidate must be able to climb ladders and inspect roofs multiple times per day, and be comfortable working on rooftops.
  • The candidate must be able to work in small, confined damaged spaces such as attics and crawlspaces.
  • The candidate must achieve a passing score on all claims training exams.
  • The candidate must be able to perform the listed physical activities, including carrying up to 50 pounds, and perform speaking, reading, writing, and key-entry tasks in English.
  • The candidate must be willing to commit to one to three catastrophe deployments per year.

Responsibilities

  • Conduct virtual and on-site investigations, including visits to policyholders’ residences, to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
  • Use claims-handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
  • Evaluate and report potential subrogation opportunities.
  • Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
  • Perform duties independently, with work directly impacting management outcomes.
  • Represent the company in public interactions and maintain a professional demeanor consistent with management standards.
  • Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
  • Use customer service skills to negotiate claim settlements with policyholders.
  • Promote safety and comply with safety and ergonomic standards in company manuals.
  • Perform additional duties as assigned.
  • When assigned to the catastrophe team, travel away from home for a specified period, usually 23 days.

Desired Qualifications

  • Construction or insurance experience is highly desirable.

About the Company

Farmers Insurance

Multiline insurer of auto and home

Farmers Insurance Group offers auto, home, life, and business insurance plus related financial services across all 50 states. Policies are underwritten and supported by risk management and claims handling, with sales through a mix of exclusive and independent agents who focus on long-term relationships. It stands out by combining nationwide coverage with a multiline product lineup and an emphasis on ongoing service and cross-selling rather than one-off transactions. Its goal is to protect customers’ assets and finances with reliable coverage while growing its business through lasting relationships.

Company size
10,001+
Company stage
Debt Financing
Total funding
$300M
Headquarters
Los Angeles, CA
Founded
1928

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