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Compass Connections

Care and support for children and families

Unit Manager

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeEl Paso, TX, USA$23.87 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Fluency in English and Spanish is required.
  • One year of related experience and/or training is required.
  • The candidate must pass a pre-employment drug screen and random drug screens throughout employment.
  • The candidate must provide proof of work eligibility status upon request.
  • The candidate must pass pre-employment and biennial criminal background checks.
  • The candidate must respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
  • The candidate must work collaboratively with other staff members, service providers, and professionals.
  • The candidate must provide crisis intervention according to training when needed to maintain a safe environment.
  • The candidate must work in a fast-paced environment while maintaining emotional control and professional composure.
  • The candidate must maintain the computer literacy required to fulfill the position’s responsibilities.
  • The candidate must work effectively without intensive supervision, independently and as a member of a multidisciplinary team.
  • The candidate must demonstrate a working knowledge of company policies and procedures.
  • Employees must receive an annual influenza vaccination or obtain an approved medical or religious exemption.
  • Applicants must be authorized to work for any employer in the United States; employment visa sponsorship is unavailable.

Responsibilities

  • Meet all applicable federal and state regulatory guidelines and standards.
  • Monitor staffing assignments to ensure staff-to-child ratios are maintained at all times.
  • Develop and maintain effective working relationships with personnel on other shifts to promote continuity of care.
  • Model behaviors and social skills consistent with organization and program policies.
  • Plan, organize, and supervise activities for children according to the daily activity schedule.
  • Promote positive interactions between children and encourage them to take responsibility in the daily program routine.
  • Provide therapeutic crisis intervention when appropriate.
  • Identify and report maintenance and repair needs to the zone supervisor.
  • Participate in scheduled meetings, team decisions, and operations.
  • Update and maintain records of each child’s clothing and personal items.
  • Schedule air and ground transportation for children when needed.
  • Monitor, coordinate, and delegate daily operations throughout the shift as needed.
  • Maintain required position documentation and ensure documentation from zone supervisors and direct care staff is completed according to contractual, regulatory, and agency requirements and policies.
  • Work evenings, weekends, and holidays as required or requested by the supervisor.
  • Implement safety protocols, including evacuating with children and staff during emergencies.
  • Maintain confidentiality in all areas of service population and program operations.
  • Follow professional and ethical standards in the employee handbook, including respect for agency staff, children, and community members and compliance with the dress code.
  • Supervise assigned direct-care staff throughout the shift until relieved, without interruption from outside sources.
  • Schedule children’s appointments and follow up to ensure their essential needs are met.
  • Follow medical and clinical staff instructions regarding each child and inform the zone supervisor of information affecting the population’s health and well-being.
  • Monitor and supervise children’s behavior on off-campus activities and outings, providing direction and redirection to ensure safety.
  • Document serious incidents, daily progress, menu and activity changes completely, accurately, promptly, and in accordance with policies and procedures.
  • Safely escort children to and from designated points as directed by the zone supervisor.
  • Frequently move between areas of the facility and escort children between locations.
  • Meet deadlines established by the program and federal partners.

Desired Qualifications

  • A two-year Associate degree from an accredited program or institution, or two or more years of college-level coursework, is preferred.
  • Two or more years of related experience and/or training is preferred.

About the Company

Compass Connections

Care and support for children and families

Compass Connections is a nonprofit provider of community-based services for children, young people, and families. Programs include foster care, residential care, family preservation, behavioral health, and support for unaccompanied children. Teams work with public agencies and caregivers to provide safe, stable, and individualized services. Compass works in child welfare and human services, responding to safety, trauma, development, family relationships, and regulatory requirements through residential settings, foster networks, community programs, and public-agency partnerships.

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